Accounts Receivable Analyst

About the Role:

The Accounts Receivable analyst maintains the collection, reconciliation, and resolution of assigned Accounts Receivable balances for a large dynamic technology organization. Working in a fast-paced environment, this role professionally collects and reconciles Accounts Receivable balances both timely and accurately ensuring targeted metrics are achieved.

What You'll Do:

• Achieves account reconciliation on assigned accounts with minimal guidance based on Authority Matrix Levels.
• Research account receivable histories of new and existing customers with minimal guidance.
• Contacts customers for payment information based on aging and review code categories.
• Identify issues blocking payment.
• Recognize red flags on accounts and bring to the attention of management.
• Performs reconciliations of accounts with minimal guidance.
• Identify next step for resolution.
• Manages discrepancies and other open issues to ensure timely resolution.
• Completes applications within compliance guidelines.
• Accurately researches invoice and credit memo histories of new and existing customers.
• On call during non-standard work hours as needed.

What We're Looking For:

• >1 to 3 Years of relevant work experience
• High School Graduate required
• Associate Degree preferred
• Working knowledge of account reconciliation/credit procedures.
• Working knowledge of RMA/Program process (from issuance of RMA# to credit processing or Program Extension to Program Conclusion).
• Working knowledge of MS Office (Excel, Word, Outlook)
• Ability to recognize basic account receivable issues.
• Problem resolution with some guidance.
• Introduction to proactive resolution.
• Ability to organize work and time wisely.
• Able to execute instructions and to request clarification when needed.
• Able to use common office equipment.
• Possesses basic data entry skills.
• Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Able to converse and write effectively in English and other local / regional language.
• Understand, communicate, and collaborate effectively with people across various identities.
• Able to adjust readily to change and adapt as needed.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and
• external business activities.
• Able to effectively multi-task.
• Able to maintain confidentiality of sensitive information.
• Able to collaborate and build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to talk on the phone (or wear a headset) for long periods of time.
• Able to be immobile for long extended periods.
• Ability to stay awake and alert while performing work.
• Able to use relevant computer systems and applications at a basic level.
• Able to quickly learn/adapt to new systems and technology.

Working Conditions:

• Occasional non-standard work hours or overtime as business requires.
• Professional, office environment.
• Hybrid (In office and Remote)

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!