Accounts Receivable, Credit & Collections Manager

Overview

Since 1948, Shrader Tire & Oil has been providing commercial tires, oil, and mechanical services for hardworking fleets in the Midwest with a commitment to quality, safety, and customer-first service. We are "fleet specialists" and focus our business in commercial fleet maintenance, premium tires and retreads, and bulk oil and lubricants distribution. Our mission is to help our customers reduce costs and improve performance in tires, lubricants, and mechanical services.

Accounts Receivable, Credit & Collections Manager

We are seeking a skilled Accounts Receivable, Credit & Collections Manager to join our team. This role is responsible for administering STO?s credit and collection programs, managing credit risk, and improving overall cash flow. The ideal candidate will be analytical, process-driven, and comfortable collaborating across departments to support financial health and customer relationships. This position is full-time, on-site, reporting to the CFO.

What you will do:

• Evaluate credit applications by analyzing financial statements, trade references, and industry reports to determine appropriate credit limits for new and existing customers
• Manage customer account collections and oversee resolution of overdue balances
• Administer and optimize Payer Express, STO?s online payment portal
• Lead month-end reporting and collection metrics, including tracking and trending Days Sales Outstanding (DSO), to determine at risk payment patterns
• Act as the subject-matter expert for key customer accounts
• Conduct weekly reviews of customers at risk and develop strategies to mitigate exposure
• Prepare legal documentation when necessary for collection purposes
• Perform audits on existing customer accounts, including annual credit limit reviews
• Manage, support, and provide backup for the Accounts Receivable team
• Collaborate with Sales to support collection efforts and customer communication
• Develop and maintain credit and collections policies, procedures, and performance expectations
• Become a power user of the ADAM ERP system
• Assist with additional duties and special projects as assigned by the Controller