Admin, Accounts & Design Support Coordinator

We are looking for a reliable and well‑organised Admin, Accounts & Design Support Coordinator to help keep our office running smoothly and support our growing joinery team. This role involves a mix of administration, basic accounts assistance, customer communication, and preparing design and project documentation for our residential and commercial joinery work.
Key Responsibilities

• Handle day‑to‑day office administration, including emails, phone calls, and customer enquiries
• Assist with accounts tasks such as invoicing, receipts, data entry, and maintaining accurate financial records
• Coordinate job scheduling, liaising with workshop staff, suppliers, and customers to ensure smooth workflow
• Prepare and update project files, quotes, job sheets, and documentation for joinery projects
• Learn and use design software to assist with preparing layout options and design presentations
• Maintain organised digital and paper filing systems
• Support management with general administrative tasks and internal communication
• Provide friendly, professional customer service and follow‑up
• Assist with ordering materials and tracking deliveries when required

Skills & Experience

• Strong organisational and communication skills
• Ability to manage multiple tasks and work efficiently under timeframes
• Basic accounts knowledge or willingness to learn
• Confident using computers and learning new software
• Professional customer‑service approach
• Multilingual communication (English, Hindi, Punjabi) is an advantage
• Previous administration or coordination experience is helpful but not essential

What We Offer

• Supportive and friendly team environment
• Training in design software and internal systems
• Opportunities to grow within the business
• Stable, long‑term role in an established joinery company