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Administration Assistant

Posted on April 8, 2025 by DAVIES

  • Full Time

Administration Assistant

Description


Davies are looking to recruit a claims administration assistant. This is an exciting opportunity to be part of a new and dynamic claims team. The role has a particular emphasis on accurate record keeping at meetings, managing correspondence and ensuring seamless file management to assist the Senior Executive team in progressing claims efficiently.


What will your day look like:


  • Precise and timely processing of payments.
  • Management of a busy mailbox to ensure queries are dealt with efficiently and by the right people.
  • Update existing files to ensure that the data is up to date and correct at all times.
  • Schedule meetings and take minutes at these meeting.
  • Typing notes, reports and updates for the Executive and Senior Executive team as required.
  • Ensuring customers and stakeholders are handled in a professional manner.
  • Coordinating with the claims executive team to ensure that priorities are aligned, and that the senior executive team have up to date information at all times.
  • Ensure individual workflow is managed appropriately by communicating regularly with the Management Team.
  • Instruct experts on behalf of the Executive Team.
  • Promote the ethos of Davies by pro-actively managing the expectations of our Clients’ policyholders.

Knowledge and Abilities:


  • Experience within an Insurance or Financial role.
  • Experience of organising and prioritising a demanding and heavy workload.
  • Meticulous file management to ensure that the MI we report on is accurate at all times.
  • Ability to work within deadlines and to work under pressure
  • Accuracy and attention to detail.
  • Verbal and written communication

Benefits


Career & Purpose
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
Environmental & Social
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
Financial Health
  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working; hybrid, work from home or join a collaborative office space
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

Advertised until:
May 8, 2025


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