Administration Assistant

Are you someone with great customer service skills, looking to start or build your career in insurance? We are seeking a positive and team-oriented Administration Assistant to join our Broker Support team.

About the role:

Reporting to the Team Manager – Broker Support, you’ll provide essential administrative support to our Underwriting teams and help ensure smooth operations for our brokers. This is a fantastic opportunity to develop your skills in a busy, high-volume environment and contribute to a collaborative team.

Why Join Us?

This is an opportunity grow your career in a supportive team that values reliability, teamwork, and connection. You’ll have the chance to build your skills, work with experienced professionals, and contribute to a business that’s redefining insurance and a culture that celebrates your achievements.

If you’re ready to start or build your career in insurance and thrive in a dynamic, innovative culture, we want to hear from you.

Responsibilities Include:

Sending out renewal invitations and non-express renewals to brokers

Processing new policies and renewals in the underwriting system, including preparation of Certificates of Currency and managing related documents

Following up on outstanding and upcoming renewals and new business

Maintaining broker information and managing logins to our online system

Answering phone calls and take messages

General administration and office duties as required

About You:

Professional and positive “can-do” attitude

Ability to work effectively both autonomously and in a team

Excellent customer service skills, both written and verbal

Excellent attention to detail and organisation skills

Strong IT skills, including proficiency with Microsoft Office

Strong sense of accountability

Experience in a busy, high-volume environment

Administration and customer experience highly regarded

Why you'll love working

Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams

‘You Do You Day’ – an annual additional leave today to do something that brings you joy

Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better

Annual end of financial year and end of calendar year events, in addition to social club arrangements

Optional annual charity volunteering day, facilitated by us

3 additional personal leave days per year – for whatever you need

Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you

Applications will only be considered where you clearly explain in an application letter why you are a match for this role. You must also include your resume.

Applicants must be an European Union Citizen or Permanent Resident to apply for this role.

Only shortlisted candidates will be contacted.

Contratto di lavoro: Part-time

Retribuzione: €20.219,12 - €38.102,86 all'anno

Benefit:

• Congedo parentale
• Orario flessibile
• Rimborso Internet
• Rimborso spese cellulare
• Supporto allo sviluppo professionale
• Viaggi premio