Administration Officer - Disability Support & Accommodation

We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.

Born in Darwin, we're proud to have recently expanded to bring our customer-focused approach to Queensland. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do!

Why Join Us

Enjoy our conveniently located office with on-site parking, use of a company vehicle during work hours, access to a range of exclusive discounts and offers via our Employee Benefits portal, ongoing professional development and learning opportunities, and a supportive, values-led culture focused on people.

The Opportunity

We now have an amazing opportunity to be PARTT of something meaningful. As a key member of our Care Services team, you will play a hands-on role in keeping our SIL Accommodation homes, in-home care and community access services running smoothly. Based in Darwin, you will support our dedicated care team to ensure we are delivering high quality, individualised care and support.

Key Duties Include:

• Facilitating onboarding of participants
• Managing general administrative activities within the department
• Assisting with client intake processes and maintaining accurate records
• Coordinating appointments, meetings, and travel arrangements
• Providing administrative support to staff and management as required
• Ensuring compliance with relevant policies, procedures, and regulations
• Handling enquiries from clients, families, and external stakeholders
• Contributing to the development and improvement of administrative processes
• Assisting with procurement and inventory management as needed

Who We're Looking For

We are seeking an experienced, proven administrator with a background in NDIS or related industries.

The successful candidate will have:

• Excellent organisational abilities, strong attention to detail, and the ability to work effectively in a fast-paced environment
• Outstanding communication skills and a compassionate approach when dealing with individuals with disabilities
• Ability to work efficiently within a team environment as well as independently when required
• Demonstrated proficiency in using office software such as Microsoft Office suite and database management systems
• An understanding of person-centred care principles and a commitment to promoting independence and dignity for individuals with disabilities
• Experience in coordinating appointments, travel arrangements, and other logistical support for clients or service users
• Flexibility and adaptability in responding to changing needs and priorities within a dynamic care services environment

If you are values-driven, passionate about making a positive impact in the lives of others and have a background in administration or disability support services, we would love to hear from you!