Administrative Assistant

About Us
Express Tax Center is a locally owned tax preparation firm with offices in Rosenberg, Wharton, and Bay City. We prepare individual and small-business tax returns and provide friendly, reliable service to our long-term client base. We are hiring a bilingual Administrative Assistant for our Rosenberg office for the 2025 tax season.

Position Overview
The Administrative Assistant greets clients, answers calls, manages appointments, organizes documents, and supports tax preparers with daily workflow. This is a fast-paced front-desk role requiring strong communication, organization, and customer service skills.

Responsibilities

• Greet clients and assist with check-in and check-out
• Answer phone calls and schedule appointments
• Scan, label, and organize client documents
• Prepare files for tax preparers and ensure all required documents are collected
• Handle payments and signatures
• Maintain a clean and organized front office
• Follow confidentiality procedures and firm policies
• Provide general office support to tax preparers as needed

Requirements

• Bilingual English/Spanish required
• Customer service, receptionist, or office experience preferred
• Comfortable using computers, scanners, and office software
• Friendly, professional, and able to multitask
• Reliable, punctual, and able to work in a busy environment

Education

• High School diploma or equivalent required

Schedule

• Full-time seasonal role: January through April 15
• Every other Saturday required

Benefits

• Performance-based bonus pay
• Employee discount
• Professional development assistance
• Training provided for office procedures and workflow

Pay: From $14.00 per hour

Expected hours: No less than 30 per week

Benefits:

• Employee discount
• Professional development assistance

Experience:

• Clerical: 1 year (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Rosenberg, TX 77471 (Required)

Work Location: In person