Administrative Coordinator

Job Description

About Bully Bunches
Bully Bunches is a leading direct-to-consumer brand dedicated to providing natural dog treats and chews that promote pet health and happiness. Our commitment to premium quality, transparency, and exceptional customer service has positioned us at the forefront of the industry. We excel in online order fulfillment and distribution, ensuring that every product reaches our customers efficiently and reliably.

Job Overview

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our dynamic team. The ideal candidate will be the central hub of our organization—supporting logistics, HR, customer service, and operational coordination in a fast-paced, team-driven environment. This role requires strong multitasking abilities, excellent communication skills, and a passion for keeping operations running smoothly across departments.

Duties

• Handle donation, wholesale, and retail inquiries.
• Manage documentation, communication, and coordination related to importing and customs clearance.
• Track employee absences, lateness, and vacation requests through the week.
• Track employee anniversaries and probation periods.
• Maintain onboarding schedules and employee training records.
• Respond to customer service questions and complaints.
• Organize invoices and maintain digital records.
• Serve as receptionist—answering phones and managing shared inboxes.
• Troubleshoot software and manage login/security systems.
• Support employee injury and incident claims.
• Liaise with service providers.
• Process supply orders and maintain procurement systems.
• Update SOPs, task lists, and reporting tools.
• Coordinate warehouse and facility maintenance requests.
• Perform monthly subscription audits.
• Upload inventory reports.
• Update product spec sheets, SKUs, and UPC logs.
• Audit and update pricing sheets for internal and customer-facing use.
• Back up digital files across cloud systems.
• Oversee supplies orders.
• Coordinate inspections for forklifts, pallet jacks, and fire extinguishers.
• Plan and support Health & Safety Committee meetings.
• Additional duties as needed

Requirements

• Proven experience in administrative coordination, HR support, customer service, or logistics.
• Strong organizational skills with excellent attention to detail and follow-through.
• Proficiency with spreadsheets, cloud systems, and digital filing tools.
• Experience handling customer and employee communications professionally.
• Ability to prioritize tasks and adapt to changing needs in a fast-paced environment.
• Familiarity with inventory systems, procurement processes, or logistics coordination is an asset.
• Strong problem-solving abilities and initiative-driven attitude.
• Effective communication skills, both verbal and written.

Why Join Us?

• Be a vital part of a collaborative and growing company.
• Work across departments and expand your skill set.
• Enjoy a supportive team culture and structured workflow.
• Have a direct impact on operational efficiency and daily success.

Job Types: Full-time, Permanent
Pay: Based on experience
Expected hours: 40 per week

Benefits:

• Extended health care
• On-site parking
• Paid time off
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Job Types: Full-time, Permanent

Pay: $26.00-$27.00 per hour

Additional pay:

• Overtime pay

Benefits:

• Extended health care
• On-site parking
• Paid time off
• Store discount

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to commute/relocate:

• St. Thomas, ON N5P 0B6: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Administrative: 1 year (preferred)

Work Location: In person