Administrative Coordinator - Learning & Member Experience

Become a champion for children’s health with a career at Children’s Hospital Association. We serve with purpose and passion to help 220 member children’s hospitals improve kids’ health and well-being.

Where You’ll Work

This position is based in our Lenexa, KS office. We leverage a hybrid working model working three days in the office, two days optional remote work.

What You’ll Do
The Learning & Member Experience Coordinator will prioritize the needs of the Learning and Membership Experience (L&ME) team and coordinate workflows to ensure successful execution of key initiatives. This role will also provide financial updates and manage the travel and expense oversight for the L&ME leadership team. Core responsibilities include meeting preparation, delivering timely and accurate communications to children’s hospitals and CHA staff, and day-to-day management of assigned projects.

• Coordinate all travel arrangements for the L&ME leadership team, ensuring efficiency and compliance with organizational policies.

• Maintain accurate and up-to-date financial records related to L&ME revenue; collaborating with Finance and program teams to provide timely financial updates for planning and analysis.

• Oversee the tracking and documentation of meeting deliverables including agendas, minutes, and supporting resources.

• Coordinate all aspects of meeting preparation, including managing meeting registrations, communicating with speakers, developing customized project checklists, and preparing meeting documents and materials.

• Manage assigned forum and/or conference projects, including scheduling conference calls and webinars, creating meeting evaluations, organizing meeting content for distribution, executing and communicating outcomes to team members, and communicating and working with industry experts and presenters.

• Oversee on-site logistics for meetings and events, such as setting up equipment, liaising with venue personnel, and supporting forum meetings and conference learning sessions by attending meetings, assisting staff and participants, distributing materials, and capturing key notes.

• Enhance operational efficiency by developing templates, processes, and tools to streamline programming activities.

• Build and maintain strong relationships with children’s hospitals through responsive email communication, proactive problem-solving, and engagement at CHA meetings and events.
  

What You’ll Bring to CHA

Any combination of education and experience providing the required skill and knowledge is qualifying:

• Bachelor’s degree or equivalent professional experience.

• Minimum of two years’ experience supporting a senior manager; five years' experience preferred.

• Strong personal computer skills including knowledge of Microsoft Word, Excel, PowerPoint and Outlook applications.

• Excellent organizational and time management skills; must be detail-oriented and thorough.

• Experienced in managing and supporting multiple projects at the same time.

• Ability to work effectively and professionally with all levels of employees, children’s hospital personnel, and other external individuals.

• Excellent written and oral communication skills with a knack for grammar and proofreading.

• Excellent decision-making and critical thinking skills.

• Ability to use discretion and maintain confidentiality.

• Ability to work independently and in a team environment.

• Ability to travel up to 20%

Our Perks and Benefits:

• Competitive total compensation package

• Medical, dental and vision insurance

• Retirement Savings program with generous company contribution

• Hybrid working model

• Health Savings Account with company contribution

• Wellness program

• Paid time off and personal days

• 9 paid holidays

• Paid Parental Leave

• And more!

More About CHA

This pay range shown is a guideline. Min: $44,000 Max: $88,000 Compensation is based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Diversity, Equity and Inclusion

CHA is committed to advancing diversity, equity and inclusion within our organization, our membership, the care delivery of children’s hospitals and their communities and through the federal policymaking environment. With children’s hospitals we strive to ensure organizational cultures where everyone feels valued and actively participates in the mission of our organizations. Racism stands firmly in the way of improving children’s health. We remain vigilant in our quest for a diverse and inclusive community and in standing against racism and discrimination wherever it exists.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, and protected veteran status, or disability status.

Visa sponsorship is not available for this position.
From: Children's Hospital Association