Administrator Urgent Care

Role Title: Urgent Care Admin
Location: Vhi Swords

An exciting role has arisen within Vhi for position of Administrator at Vhi 360 Clinic.

This role is a 9 month fixed term contract

Vhi Health & Wellbeing has been established to develop medical, health and wellbeing services for our customers. This role comes with a competitive basic salary and a robust benefits package.

As our service is provided to our patients between the hours of 8:00am - 10:00pm, 365 days per year, flexibility to work across a rolling roster is a must.

About us
Our purpose at Vhi is to help our customers and patients live longer, stronger and healthier lives. A big part of delivering this purpose is to create a workplace culture where all colleagues feel connected, informed and motivated to do their best work. At Vhi, we have a set of shared values that drive the kind of behaviour we want and that will support colleagues to grow, develop and play a key part in our success.

Leading the way in private healthcare, we now offer an extensive range of healthcare services, including: urgent care, planned care, primary care, health screening, hospital @ home, women’s health, digital health, out of hours emergency dental care, and nurseline 24/7. The efficient running of these services is made possible by our teams of highly skilled healthcare professionals.

What will you do:
Provide an excellent level of service to patients and customers attending the clinic.

• Manage all communications in a respectful and courteous manner e.g face-to-face, phones, email, etc.
• Ensuring all patient information is entered accurately and computerized patient files are updated and secured accordingly
• Organise and book patient appointments & advise of costs in relation to the range of VHI Healthcare policies.
• Responsible for the smooth running of the Reception area and provide support to cross-functional team members
• Provide support to the Clinic Manager and carry out any other duties as outlined on an Ad-hoc basis

What you need to be successful
Experience in an administrative or customer facing role

• Demonstrated capability in a customer facing environment is essential
• Previous experience in a healthcare setting would be an advantage but is not essential

Interpersonal skills
Patient and customer focused and demonstrating related skills

• Excellent communication skills
• Excellent interpersonal skills
• Good IT Skills – MicroSoft Office
• Demonstrated alignment with Vhi Values

Salary and Benefits
In addition to offering a competitive basic salary, the offer comes with the following benefits:

• Bonus:
• Health Insurance:
• Pension:
• Income Continuance:
• Medical indemnity:
• EAP:

In addition, Vhi offers a range of services and programs designed to support your physical, mental, and emotional health. Services include the Vhi 360 health centre with lifestyle and complementary therapies, an Employee Assistance Programme (EAP) offering counselling, coaching, and expert advice, and individual support such as mindfulness resources and health coaching.

Sustainability

At Vhi, we believe that the health of people and the health of the planet are interconnected. That’s why we’re on a journey towards an integrated model of healthcare that puts people and the planet at its heart.

Our Commitment to Inclusion and Accessibility
At Vhi, we are on a continuous journey to build an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives
We are committed to providing reasonable accommodations at every stage of the recruitment process for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact recruitment@vhi.ie, and a member of our recruitment team will be in touch via email.
Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process.
Vhi is an equal opportunities employer
Ready to start your journey? Apply now via our Vhi Careers page.