Appointment Setter - Customer Support Representative

Basic Job Functions

• Answer incoming calls from guests to book hair or skin care appointments across 7 salon locations.
• Assist with:
• Pre-service inquiries (services offered, membership programs)
• Appointment booking (scheduling time slots)
• Post-service support (rescheduling, cancellations, complaints)

Skills & Competencies Needed:

• Strong customer service skills
• Clear and articulate communication
• Great listening and conversational abilities
• High attention to detail
• Willing to work onsite and on flexible hours

Qualifications:

• At least 6 months of experience in customer service or appointment setting
• Computer literate
• Good English communication skills
• Excel proficiency is a plus

Job Types: Full-time, Permanent

Pay: Php24,000.00 - Php25,000.00 per month

Benefits:

• Company Christmas gift
• Flexible schedule
• Free parking
• Opportunities for promotion
• Paid training

Work Location: In person