Assistant General Manager (Luxury Rental)

Responsibilities include:

• Assist with oversight of day-to-day building operations
• Establish best practices and systems for office operations, policy and procedures
• Engage third-party vendors and suppliers for appropriate services
• Assist with all aspects of move-ins for new residents, including future follow-up to ensure positive acclimation to the building
• Ensure efficient and courteous response to all resident requests, inquiries and concerns
• Assist in the development and implementation of resident relation activities and events
• Prepare and process appropriate written communications, i.e., memos, letters, insurance incident reports, etc.
• Maintain accurate files for all site administration, including: lease files, operational procedure files, work-order files, etc.
• Collect and post all resident rent payments and manage accounts receivables
• Coordinate the filing of legal proceedings in accordance with local ordinances
• Additional projects as assigned

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

• 5+ years in hospitality, luxury residential, or hotel property management.
• Proven ability to lead teams and deliver superior service in high-end environments.
• Polished, professional demeanor with outstanding communication skills.
• Strong organizational and financial acumen.
• Familiarity with NYC real estate and luxury service expectations a major plus.

Build Your Career with Related Management Company

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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