Assistant Property Manager - Multifamily

Do you want to grow your career while working in a professional, fast-paced, and friendly environment? Silverstone Properties is real estate company that manages multi family units. This customer-facing position will support our busy real estate office by directing phone calls, receiving guests, scheduling appointments, and performing essential administrative tasks. Candidates should have prior front desk/receptionist experience and be able to multitask while maintaining a positive attitude. This is a great opportunity if you care deeply and genuinely about customer support and the role it plays in making a customer-centric team successful. Please note this is a full-time position.

Essential Functions:

• Coordinating with maintenance staff and vendors to ensure issues get addressed in a timely manner.
• Welcome visitors by greeting, directing, and announcing them appropriately
• Answer, screen, and forward incoming phone calls while providing basic information when needed
• Schedule showing appointments for our Leasing Agents and update appointment calendars
• Check voicemails throughout the day and return phone calls
• Respond to customer inquiries through email and chat
• Send out rental application requests as needed
• Perform other administrative duties such as filing, photocopying, collating, scanning, etc.

You will thrive in this position if you:

• Like making things easier for customers and colleagues. If there’s a roadblock, you want to smooth it away.
• Are energized by interacting with and helping people. You know that everyone has trouble sometimes, and seek to empower and educate our customers.
• Are a positive person and know how to look on the bright side.
• Can bring solutions to the table not just problems.
• Are comfortable with a little chaos and uncertainty. We move fast and sometimes decisions are made without all of the information.

Requirements

• Weekend availability is required
• Prior work experience in a front office as a Receptionist or Administrative Assistant
• Ability to organize, multitask and work under pressure while maintaining a positive, friendly attitude
• Exceptional customer service skill and professional phone manner
• Overachieving attitude and strong work ethic
• Basic knowledge of real estate market terminology and practices
• Bring solutions to the table not just problems'

Pay: $16.00 - $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid time off

Application Question(s):

• Do you have a criminal record?

Work Location: In person