Assistant Restaurant Manager | Sherwood Queenstown

Assistant Restaurant Manager | Full-time 40 hours | Sherwood Queenstown
Sherwood Queenstown is a sustainably-minded, boutique hotel set on three acres of alpine hillside overlooking Lake Wakatipu and the Remarkables. Blending rustic charm with modern comfort, it offers a unique retreat focused on wellness, creativity, and community. Guests enjoy thoughtfully curated rooms, seasonal cuisine from its award-winning restaurant, and a vibrant cultural calendar featuring live music, art, and wellness experiences. Sherwood is more than a place to stay - it’s a place to connect with nature, self, and others.
Role Overview
As our Assistant Restaurant Manager, you help keep the heart of Sherwood beating. You’ll support the Restaurant Manager in running day to day operations, lead and inspire the team, and ensure our guests experience warm, genuine service that reflects Sherwood’s values of sustainability, creativity, and community. This role suits someone who loves hospitality, enjoys problem solving on the fly, and thrives in an environment that’s always evolving.
This is a full time permanent role with a minimum guaranteed hours of 40 per week.
Key Responsibilities

• Support restaurant operations day to day—service flow, guest experience, staff coordination, and bar setup/pack down.
• Lead, coach, and support the team, helping build a positive, motivated, and collaborative culture.
• Deliver consistently excellent service, stepping in to resolve guest issues with warmth, professionalism, and intuition.
• Maintain standards and compliance, including stock levels, responsible service of alcohol, health & safety, and venue cleanliness.
• Support financial performance, keeping an eye on labour costs, beverage GP, ordering, wastage, and opportunities to improve.
• Champion product knowledge, staying across seasonal menus and helping train the team on drinks, pairings, and Sherwood’s sustainable philosophy.

Who We’re Looking For

• Minimum of 1 year hospitality leadership experience—supervisor level or above.
• A natural people leader who brings out the best in others and contributes to a supportive, connected team culture.
• A strong communicator who can stay calm, clear, and solutions focused even on busy nights.
• Someone who genuinely cares about guest experience and understands the details that make it memorable.
• Organised, efficient, and dependable—comfortable balancing service, admin, and behind the scenes operations.
• A commercially aware operator who understands the levers of cost, revenue, and quality to help the venue perform at its best.

Benefits & Perks
When you join EVT, you have access to Incredible team member discounts from your first day on-the-job!

• 50% off food, beverage and stays at EVT hotels – Rydges, QT, Lylo and more.
• Staff Yoga and Staff Meals every shift.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company

Join Sherwood Hotel and become an EVT experience creator, opportunity taker, the ultimate Daymaker! Join and make a positive impact on our people, communities, and environment every day.
Sherwood is part of EVT!
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.