Assistant Store Manager

Are you our new Assistant Manager?

Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

If yes, keep reading as we are looking for a new Assistant Manager in Gallerian

Role Overview:
In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved.

Key duties/ responsibilities:

Employees

• Train and making career plans together with the store manager for internal employees and promote progression within the group.
• Assist with store recruitment, new starter inductions, and staff training.

Sales

• Ensure and analyzing the store's dashboard to achieve targets and KPI and, where possible, exceeded.
• Supervisory help is always available on the sales floor, selling personally where
  necessary.
• The staffing structure in the branch allows adequate floor coverage at all times taking into account normal peaks and troughs in the sales pattern.

Customer Service

• Motivate and train the team to ensure that customers are given courteous, considerate and responsible advice.
• Deal with all customer complaints, whether out of service or merchandise, according to company policy, ensuring that they are handled promptly , courteously and objectively.
• Support the Team in making the customers encouraged to return as a result of courteous and competent service.

Visual Merchandising

• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.
• Keep stock on display clean and presentable at all times.

Skills/Experience/Knowledge Needed

• Retail Management experience.
• Experience in leading and motivating a team
• Excellent Time Management skills.
• Strong verbal and written communication skills.
• IT skills - Microsoft Outlook, Word and Excel.

  
  We know our employees puts a great effort into to making JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Holiday Allowance
• Discretionary Bonus Scheme
• Staff Discount On JD Group and other brands within the organisation
• Pension Scheme
• Personal development opportunities to learn and develop at work.