Asst. Restaurant Manager

The Company:

Church's Texas Chicken™ is an authentically Texas chicken brand that was first brought to life in San Antonio, Texas across from the Alamo in 1952.

If you’re looking for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 65 years, our restaurant has been a place where hardworking people can get ahead and go on to do amazing things by serving others

Assistant Manager

The Opportunity:

We are a local family company who operate multiple Church’s Texas Chicken restaurants around the GTA. We are looking for hardworking, positive, and energetic individuals who are committed to maintaining integrity and providing a high standard of service to our customers.

At our restaurants, we focus on a maintaining a positive team culture and work environment.

We are an equal opportunity employer who strive to provide competitive compensation, performance recognition and opportunities for advancement and development.

Requirements:

· Food service/hospitality sector experience required

· Management experience preferred

· Willingness to learn all areas of restaurant operations & work multiple stations.

· Have a positive and motivating leadership style

· Be able to lead a team of 3-7 people

· Excellent interpersonal, written, and verbal communication skills

· Ability to adapt to a fast-paced and flexible environment

· Basic accounting skills and knowledge of technology

· Comfortable working on your feet for full shift

· Reliable and hard-working

· Strong organization and collaboration skills

Responsibilities (Assistant Manager):

Customer Service

· Effectively resolve customer complaints and provide customer service

· Respond to customer concerns in-person, online, and over the phone

· Assist cashiers when needed to take and complete orders, and communicate with guests

· Serve guests in a positive and professional manner

· Maintain solid product knowledge

Staff Management

· Recruit, train, and supervise Team Members and ensure their professional development

· Set staff work schedules and monitor staff performance

Inventory and Resource Management

· Review and analyze monthly operating results to ensure restaurants are maximizing their profit

· Ensure food costs, labour costs and other expenses are within budget

· Create weekly report sales and expense reports for management

· Maintain records of stock (inventory), repairs, sales and wastage

· Order supplies and food and manage their use with minimum wastage

Restaurant Operations Management

· Ensure that both the restaurant operations and guest experience are aligned with our brand standards

· Maintain strict safety and sanitation standards throughout kitchen and other restaurant areas (dining area, bathrooms, etc.)

· Manage the daily operations of a single restaurant (10-45 employees) while ensuring delivery of quality food and guest satisfaction.

· Assist in all food preparation and kitchen operations, including breading, marination, frying, baking, etc.

· Follow the company’s security and safety procedures

· Implement operational plans, processes, and tools in our restaurants

· Develop and implement marketing plans

· Use planning and projection tools to ensure restaurant is ready for busy periods

· Identify issues and propose solutions that have an impact on the restaurant’s bottom line

· Cash management – balance cash daily, and make deposits to the bank

· Be able to work full time and on a combination of days, including evening and weekend shifts (6 days a week)

· Other duties to maintain the day to day operations of a fast food restaurant

Job Types: Full-time, Permanent

Pay: $17.50-$19.00 per hour

Additional pay:

• Bonus pay

Benefits:

• Discounted or free food
• On-site parking
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Every Weekend
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person