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Automotive Service Advisor

Posted on April 21, 2025 by Kieu Auto Service

  • Full Time

Automotive Service Advisor

Kieu Auto Service is seeking a dedicated Service Advisor to join our team!

Duties:

-Greet customers and ascertain their service needs

- Schedule service appointments

- Communicate with customers regarding vehicle diagnosis and recommended services

- Provide accurate cost estimates and obtain customer approval for repairs in a timely manner

- Coordinate with the service team to ensure timely completion of work

- Maintain customer records and vehicle history

- Upsell additional services or products as appropriate

- Handle cash transactions and reconcile daily sales

Skills:

- Strong customer service skills

- Experience in an automotive service environment

- Sales acumen for upselling services

- Proficiency in cash handling procedures

- Knowledge of automotive repair processes

- Mechanical understanding to explain technical information to customers - Excellent communication and interpersonal abilities

Please submit your resume if interested!

Job Type: Full-time

Schedule:

  • Monday to Friday

Experience:

  • service advisor: 3 years (required)
  • automotive knowledge: 3 years (required)

Work Location: In person


Advertised until:
May 21, 2025


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