Automotive Service Advisor

Interested in working 4 days a week? Have more time to yourself or with family & friends?!

About Us

At Guelph Volkswagen, we’re more than just a dealership — we're a team dedicated to providing exceptional service and building lifelong relationships with our customers. We believe in honesty, transparency, and a customer-first approach.

The Role

As a Service Advisor, you'll be the vital link between our customers and our service team. You’ll greet customers, listen to their concerns, explain repair and maintenance needs clearly, and ensure they leave with confidence in their vehicles and in us.

What You'll Do

Greet customers warmly and professionally
Listen and document vehicle concerns accurately
Provide clear repair and maintenance recommendations
Prepare detailed cost estimates and obtain approvals
Keep customers informed throughout the repair process
Coordinate with technicians and parts department
Ensure high customer satisfaction and follow-up

What We’re Looking For

Excellent communication and people skills
Passion for cars and helping people
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Previous service advisor or customer service experience preferred
Valid driver’s license

What We Offer

Competitive salary plus bonus opportunities
Employee discounts on parts and services
Health & dental insurance
Ongoing training and career growth opportunities

Join Our Team!

If you’re ready to turn your passion for cars and customer service into a rewarding career, we’d love to meet you!

Job Type: Full-time

Pay: $45,000.00-$75,000.00 per year

Ability to commute/relocate:

• Guelph, ON N1H 7K9: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person