Automotive Service Advisor

Roch Drouin Auto Repair inc.(Autopro) in Rockland is looking for a service advisor for our 8 bay auto repair shop.

Must have experience in automotive and service clientele.french and english speaking is a plus!

• Communicating with the technicians to ensure job is done properly
• Advising customers on the care of their vehicles and the value of maintaining their vehicles
• Scheduling service appointments
• Helping find solutions to customer inquiries and complaints
• Following up on the progress of each repair order during the day, ensuring to contact customers regarding any changes in the estimate or time promised
• Handling phone inquiries regarding work in process and appointments and returning phone messages promptly
• Building a estimate for the required work and ordering parts
• Planing the day distribute the work
• Manage technicians and advisors staff

Benifit dental,medical,life insurance,vision also available,employee discounts

French and english language

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care

Experience:

• service advisor: 3 years (preferred)
• Customer service: 3 years (preferred)

Work Location: In person