Benefits Administration Coordinator

Summary:

The Benefits Administration Coordinator is responsible for assisting in the day-to-day administration of United States (US) employee health and welfare benefits programs. This role involves processing benefit enrollments and updates as well as maintaining accurate records and providing support to employees with benefits-related inquiries. The Benefits Administration Coordinator will work closely with the US-based Benefits team to ensure the smooth operation of benefits programs and compliance with all applicable laws and company policies.

Responsibilities:

• Compile, Provide timely resolution of Tier 1 benefits inquiries for employees via email and ticket system
• Process benefit transactions (i.e., enrollments, life events, terminations, beneficiary changes, etc.) in the HRIS system for health and welfare plans
• Complete daily or weekly assigned tasks (i.e. monthly invoices, new hire activities, data and system updates, etc.)
• Methodical in maintaining employee records to ensure compliance requirements are met
• Fix complex data errors associated with carrier file feeds and API
• Collect and verify dependent verification documents
• Respond timely to data requests
• Work with payroll and other departments to ensure timely and accurate deductions, arrears, and refunds
• Maintain an understanding of US benefits rules and regulations
• Maintain a high level of confidentiality and discretion with all available data

Requirements:

• Education background required - Bachelor’s degree and 1 year of US benefits administration OR 3 years’ experience in US benefits administration
• Minimum required experience - 1 year experience in US benefits administration
• Expertise in the field and skills / competency requirements - Excel formulas, US benefits
• Other preferences - UKG and ADP experience
• Any specific background checks / requirements - Yes, criminal background check – must be able to work with HIPAA protected data (standard MSG background screen)
• Must be willing to work in the office at Bridgetowne, Quezon City
• Must be willing to work during US time zone

EQUAL EMPLOYMENT OPPORTUNITY

Worldwide Resource Solutions provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.

Data Privacy Disclaimer:

Worldwide Resource Solutions is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.

Purpose of Processing:

Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.

Types of Personal Data Collected:

We may collect and process the following types of personal data:

- Contact information (e.g., name, address, email address, phone number)

- Professional qualifications and work experience

- Educational background and certifications

- Employment history and references

- Any other information you voluntarily provide in your application

Legal Basis for Processing:

Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.

Data Retention:

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Disclosure of Personal Data:

Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.

Security of Personal Data:

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights:

You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact dp@wwrsintl.com

Consent:

By submitting your application, you consent to the processing of your personal data as described in this privacy policy.

Benefits:

• Health insurance
• Life insurance
• Staff meals provided

Work Location: In person