Bilingual Entry Level Automotive Service Advisor

Both of our service departments are brand new and have the latest technology and the newest equipment to serve our growing customer base! The growth in our Service Departments presents a great opportunity for anyone who loves to interact with customers! We are looking for dependable, enthusiastic, hard working individuals that want a career with an established company that has served Southeatern Wisconsin for over 100 years!

This ideal candidate will assist the service department by greeting service customers, organizing the flow of traffic and vehicles, directing customers to appropriate areas, assisting in the pickup/delivery of fleet and customer vehicles, perform emissions tests, and basic shop clean up. The ideal candidate for this position is very friendly with an emphasis on customer satisfaction. Must have clean driving record and be very responsible. This position requires frequent driving, entry/exit of vehicles, walking, and occasionally lifting heavy items. Retirees welcome.

You will consult with customers to determine the root cause of their vehicle needs, clearly documenting their concerns an a Repair Order and dispatching the vehicle to the proper technician. You and your team of technicians will also be performing routine maintenance, conducting vehicle inspections, initiating warranty claims, reviewing vehicle service history and obtaining customer approvals for authorized repairs. This is a great opportunity to showcase your customer service skills by building a loyal fan base of your own! Customers love to come back and see the same face again and again!

Requirements:
Automotive Knowledge/Background required

• Bilingual-Spanish
• Great Attitude!
• Excellent customer service skills
• Ability to work with little supervision
• The drive to succeed in a fast-paced, high-volume environment.
• Experience in the automotive industry strongly preferred.
• Flexibility in work schedule a must.
• Valid drivers license, with an excellent driving record

Lake Auto Group is an Equal Opportunity Employer. We are committed to providing a workplace that promotes diversity, inclusion, and fairness. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. Employment with Lake Auto Group is at-will. This means that either the employee or Lake Auto Group may terminate the employment relationship at any time, with or without cause or notice, in accordance with Wisconsin state law. Lake Auto Group complies with the Americans with Disabilities Act (ADA) and applicable state and local laws. We provide reasonable accommodations to individuals with disabilities during the application process and throughout employment. If you require an accommodation, please contact our Human Resources Department. Offers of employment may be contingent upon the successful completion of a background check, credit check and verification of employment eligibility as required by law. Lake Auto Group is a drug-free workplace. Candidates may be required to pass a pre-employment drug screening where permitted by law. Your personal information will be handled in accordance with applicable privacy laws and will only be used for employment-related purposes.