Bilingual Medical Intake Coordinator (English–Spanish)

Job Description:

We’re looking for a highly organized and patient-focused Medical Intake & Scheduling Coordinator (Physiotherapy – US Healthcare) to join our team in Pampanga.

In this role, you’ll support a US-based physiotherapy clinic by managing patient scheduling, intake coordination, and therapist rosters. If you have strong communication skills, love helping patients, and thrive in a fast-paced healthcare environment, this role is perfect for you.

Salary Range: Php 40,000 - Php 50,000 (Depending on experince)
Job Type: Full-time | Graveyard Shift (US Time Zone)
Work Setup: Onsite – Pampanga

What You’ll Do

• Schedule and coordinate patient appointments for a US-based physiotherapy clinic
• Manage and update therapist schedules, rosters, and availability
• Handle patient intake, appointment confirmations, and basic information gathering
• Communicate with patients and physiotherapy staff regarding schedules, updates, and changes
• Maintain accurate records using scheduling and healthcare systems
• Resolve scheduling conflicts and last-minute adjustments efficiently
• Provide administrative support related to patient coordination and scheduling

What We’re Looking For

• Fluent in English and Spanish (both verbal and written)
• Experience in healthcare scheduling, medical coordination, intake, or similar roles
• Familiarity with healthcare systems or scheduling software is an advantage
• Strong organizational, multitasking, and time-management skills
• Excellent communication and customer service skills
• Willing to work a graveyard shift aligned with US time zones
• Willing to relocate to Pampanga
• Able to manage and handle confidential patient information professionally

Preferred (Nice to Have)

• Background in physiotherapy, rehabilitation, or allied healthcare
• Experience supporting US healthcare operations

Perks & Rewards

• Paid Overtime & Holiday Pay
• Rest Day OT Pay
• HMO & 13th Month Pay
• Performance Bonuses:
• MVP of the Day – Cash bonus
• Employee of the Month – Cash + Recognition
• Birthday treats & team acknowledgments

Additional Detail

• 2-week paid trial period before official employment/probation

About Us

REMCO Business Process Outsourcing is a fast-growing company based in Pampanga, Philippines, providing high-quality business solutions to clients locally and internationally. We specialize in customer service, e-commerce support, healthcare operations, administrative services, and creative solutions — helping businesses operate smoothly and efficiently.

Job Type: Full-time

Job Type: Full-time

Pay: Up to Php50,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• On-site parking
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person