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Bpo Campaign Manager

Posted on March 12, 2025 by LeadAdvisors

  • Full Time

Bpo Campaign Manager
The Campaign Manager role is pivotal within the dynamic environment of outbound marketing and call center operations, focusing on leading-edge strategies and the effective management of Business Process Outsourcing (BPO) campaigns. This role demands a proactive leader with a deep understanding of outbound marketing mechanisms such as RVM (Ringless Voicemail Drops) and VMD (Voice Message Delivery), alongside an adeptness in cultivating and maintaining BPO relations to drive campaign success.
Skills:
  • Outbound Marketing Campaign: Setting up ringless voicemails and campaigns to generate inbound or outbound calls.
  • Database Management: Maintaining and updating contact databases.
  • Dialer Configuration: Managing the dialer system to improve campaign performance.
  • Compliance and Regulations: Complying with telemarketing laws like the TCPA.
  • Performance Monitoring: Analyzing metrics to enhance dialer performance.
  • Technical Expertise: Deep understanding of dialer technology and database management systems, with the ability to troubleshoot and optimize their use.
  • Analytical Skills: Strong analytical skills in interpreting data and adjusting dialing strategies based on performance metrics.
  • Attention to Detail: Keen attention to detail for managing large datasets and ensuring the accuracy of contact information.
  • Collaboration: Ability to work closely with IT, compliance, and marketing teams to align dialer operations with campaign strategies and legal requirements.

Core Responsibilities:
  • Strategic Leadership: Craft and implement targeted lead generation and outbound marketing strategies, leveraging state-of-the-art technologies to maximize reach and impact.
  • BPO Relations Management: Build and sustain productive partnerships with BPO providers, overseeing contract negotiations, communications, and performance metrics to ensure alignment with company goals.
  • Compliance and Operational Excellence: Collaborate with compliance teams to guarantee that all campaigns and operations adhere to industry standards and regulations. Oversee the maintenance of contact databases and dialer systems, ensuring accuracy, efficiency, and legal compliance.
  • Performance Analysis: Utilize analytical skills to closely monitor campaign results and dialer efficiency, identifying opportunities for optimization and enhancement.
  • Innovative Problem-Solving: Employ critical thinking and a solution-focused approach to address challenges, continually advancing our marketing strategies and BPO collaborations.

Qualifications:
  • Demonstrated experience in crafting successful outbound marketing strategies and managing BPO campaigns.
  • Strong analytical and critical thinking skills, with a penchant for identifying opportunities and crafting strategic solutions.
  • Comprehensive knowledge of regulatory requirements, committed to ensuring all marketing and data management practices are compliant.
  • Technical proficiency in database and dialer system management, optimizing for performance and compliance.
  • Exceptional communication and negotiation abilities are essential for forging lasting partnerships and achieving strategic objectives.

About LeadAdvisors:


Welcome to LeadAdvisors.com, where innovation meets excellence in the digital landscape. We specialize in two main areas: business process outsourcing (BPO) and digital content marketing. Our expertise in BPO allows us to handle campaigns for brands across the United States, delivering exceptional results and driving growth for our clients. In the digital space, we excel in content marketing, technical SEO, guest blogging, media outreach, conversion rate optimization, UX design, and sales funnel strategy. Our dedicated professionals tirelessly create and implement strategies that enhance our client's online presence, improve search engine visibility, and generate high-quality leads.


Advertised until:
April 11, 2025


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