Business Operations Manager

About BFM:

BFM Singapore is a leading distributor for beauty brands in Asia by providing exclusive brand management and focusing on long-term brand building.

About The Role:

We are seeking a highly organized and proactive Operations Manager to oversee the day-to-day business operations. This role is responsible for managing supply chain logistics, inventory, warehousing, order fulfillment, and overall operational efficiency. The ideal candidate is passionate about beauty products, understands the fast-paced nature of the industry, and has experience working in consumer goods, skincare, or cosmetics.

Responsibilities:

• Inventory Management – Oversee stock levels, demand forecasting and product replenishment to ensure high availability and minimize stockouts or overstock situations.

• Customer Operations – Manage customer service processes, returns/exchanges, and order issue resolution

• Warehouse Management – Supervise warehouse team and processes, including receiving, storage, picking, and packing, ensuring accuracy and efficiency.

• Fulfillment & Logistics – Coordinate order processing, shipping schedules, and 3PL relationships to ensure timely and accurate deliveries.
  

Qualifications:

• Diploma in Business Administration, Supply Chain Management, or related field.
• 2+ years of experience in operations preferably in the beauty, skincare, or consumer goods sector.
• Strong organizational and multitasking skills.
• Good communication skills.

What We Offer:

• Competitive salary and performance bonuses.

• Employee discounts

• Flexible work environment.

• Career growth opportunities in a fast-growing beauty company.