Business Operations Manager

Business Operations Manager – Legal Services

Location: Dublin Office (On-site only)

Salary + Performance Bonus

Schedule: Monday to Friday

On-site parking, career development, collaborative culture

About the Role

Gibson & Associates LLP is seeking an experienced Business Operations Manager to join our dynamic team in a key leadership position based at our Dublin office. This in-office role plays a central part in our operational strategy and team coordination across Dublin, Donegal, and national locations, with occasional travel as needed.

You will be instrumental in driving transformational change, supporting our strategic goals, and upholding our high professional standards.

Key Responsibilities

As our Business Operations Manager, you will be the operational heartbeat of our legal teams. Your focus will be on driving performance, accountability, and efficiency through:

• Leading daily operations and ensuring delivery against KPIs
• Managing SOPs, workflows, and governance frameworks
• Coaching teams, developing Individual Development Plans (IDPs), and conducting structured reviews
• Collaborating with Finance, People Ops, Sales, and Marketing to support legal operations
• Monitoring fee recovery, time recording, client satisfaction, and team engagement
• Driving strategic initiatives and change programs

Office Leadership

As the primary in-office leadership presence in Dublin, you will be responsible for:

• Overseeing daily operations and team dynamics
• Supporting people management and cross-functional engagement
• Acting as the point of reference for coordination and culture
• Aligning with the wider management team across departments

What We are Looking For

• Proven experience in operations or business management (professional services preferred)
• Strong leadership and people management skills
• Excellent communication and problem-solving abilities
• Comfortable working with data, metrics, and continuous improvement
• No legal background required—just operational brilliance

You Are

• A confident leader who motivates teams and drives accountability
• Detail-oriented and process-driven
• Resilient, optimistic, and highly organised
• Skilled at cross-functional collaboration and managing change

Why Join Us?

At Gibson & Associates LLP, we live by our 4As Performance Culture:

• Awareness – Know your goals and role
• Accountability – Own your results and growth
• Agility – Adapt and respond with confidence
• Action – Deliver outcomes and solve problems

We offer:

• A supportive, high-performing team environment
• Clear career development pathways
• Opportunities to lead change and make a real impact
• A collaborative office culture with strong team spirit

Ready to lead from the front?

Apply now and help shape the future of legal operations.

No law degree required—just operational excellence.

Job Type: Full-time

Pay: €40,000.00-€50,000.00 per year

Benefits:

• On-site parking

Work Location: In person