Business Process Lead - 12 Month Ftc

Who We Are

At Golden Bake, we play as one team. Based in Coolock, Dublin 17, we’re a proudly Irish-owned food manufacturer producing delicious ready-to-bake products for customers across Ireland, the UK, Europe, and beyond.

Since 1987, our team has grown to over 130 strong, operating from a 100,000 sq ft facility—including a brand new, state-of-the-art production space—with the capability to produce up to 50,000 products per hour.

Every player in our team—from production to support—has a role in delivering excellence. Our values shape how we work, how we treat each other, and how we grow together. No egos, no passengers — just one committed and united team.

What We Need Help With

At Golden Bake, we believe every role is essential to the success of the team—and this one is no exception. We’re looking for a highly capable Business Process Lead to help us map and document every task and process across the business over a 12-month period.

What We’re Looking For

We’re looking for a detail-focused Business Process Lead to lead a full-scale process mapping initiative across all departments. You’ll work closely with department heads and team members to capture how work gets done, identify gaps and inefficiencies, and build a centralised process library that supports training, compliance, and continuous improvement.

The Role

• Lead a 12-month project to map all tasks and processes across the business
• Conduct interviews, workshops, and shadowing sessions with employees at all levels
• Create clear, standardised process maps using tools like Lucidchart, Visio, or Miro
• Document inputs, outputs, roles, systems, and dependencies for each process
• Identify gaps, overlaps, and inefficiencies in current workflows
• Collaborate with department heads to validate and refine documentation
• Develop a central repository or process library for ongoing use
• Provide recommendations for process improvements or automation opportunities
• Support training and onboarding by creating visual and written SOPs
• Report progress regularly to senior leadership, including the CEO and Head of HR & Business Services

Requirements

• Significant experience in business process analysis, operations, or continuous improvement
• Strong facilitation and stakeholder engagement skills
• Experience in manufacturing or food production environments
• Familiarity with Lean, Six Sigma, or similar methodologies
• Excellent documentation and visual mapping skills
• Comfortable working independently and managing a long-term project
• Experience working with process mapping tools and systems
• Strong analytical and problem-solving skills, with the ability to spot risks and suggest solutions
• A proactive, solutions-focused mindset with a drive for continuous improvement
• A team player who’s happy to support across departments and contribute to a positive, people-first culture

Job Types: Full-time, Fixed term, Specified-purpose
Contract length: 12 months

Benefits:

• Bike to work scheme
• Employee assistance program
• On-site parking
• Sick pay

Application question(s):

• What is your notice period/availability?
• What is your salary expectation?

Work Location: In person