Business Systems Analyst - Payment Products

About us:

Peoples Group is a boutique financial institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 35 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.

Our culture here at Peoples Group is formed by our values: Trustworthy, Creative, Willing. We believe people don't choose a company to work for, they choose a company to join. We prioritize risk-based practices and procedures in order to remain risk intelligent and compliant. We value people, building relationships, and focusing on strengths; we execute with passion.

About the work environment:

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We are hiring for this position out of our Toronto office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance. This job posting is for an existing vacancy.

About you:

You are a self-driven and detail-oriented individual who is capable of analyzing, documenting, and optimizing the business processes and requirements associated with our payments system and ledger system. You have a passion for problem solving and technical innovation. You have experience working closely with stakeholders from various departments, including technology, operations, and compliance, to successfully deliver system enhancements, new features, and regulatory changes. You have previous experience in requirements management and software development methodology and have worked extensively with business users, programmers, and Quality Assurance. You enjoy a growth-focused organization that emphasizes ongoing development and career growth.

About the Qualifications:

• Bachelor's degree in Computer Science, Business Administration and 5+ years of technical Business Systems Analyst experience, or Master’s degree and 2 years of work-related experience.
• Minimum of 5 years of experience in a Business System Analyst role with technical integrations in payments or banking.
• Understanding of Agile methodologies and experience working in an Agile development environment.
• Experience in API development.
• Computer software engineering background is considered an asset.
• Experience creating technical user-stories that align product vision, scope and requirements.
• Experience creating and maintaining comprehensive product documentation, including product operations, compliance, and product launch processes.
• Proficiency in using Jira and Confluence for managing project requirements, tasks, and documentation.
• Familiarity with payment formats and protocols such as ISO 20022, CPA, SWIFT, and other relevant standards.
• Understanding of Canadian Payments landscape, the concepts of Exchange, Clearing, and Settlements of payments.
• Understanding of relevant Payment rails including ACSS for AFT’s and Online Bill Pay, Lynx and SWIFT for Wires, Interac e-transfers, and Real-time Rails an asset.
• Familiarity with deposit products and regulatory requirements related to deposits (CDIC, FINTRAC, tax reporting, etc.) an asset.

About the day-to-day:

• Collaborate with product owner to understand high-level requirements and capture business needs.
• Collaborate with cross-functional teams to gather, document, and analyze business requirements.
• Conduct detailed business process analysis and develop comprehensive process flow diagrams, user stories, functional specification documents, and use cases to facilitate system design and development.
• Obtain key inputs from Subject Matter Experts (SMEs), Architects, dependent teams and identify solution interdependencies. Accordingly, conduct system mapping and data mapping.
• Develop detailed user stories and acceptance criteria in collaboration with product owner.
• Liaise between business users and technical teams, translating business needs into technical specifications.
• Utilize tools such as Jira and Confluence to manage and track project requirements, tasks, and documentation.
• Work with your Squad (developers, testers, DevOps) to refine, estimate, build, test and launch product features.
• Participates in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
• Give presentations/demonstrations of new product functionality to stakeholders and clients.
• Provide support during system implementation, including user training and post-implementation activities.

Compensation:

Peoples Group is pleased to offer employees a competitive annual salary plus a discretionary profit share opportunity. Salary for this position will vary between $90,000 and $100,000 per year depending on the knowledge, skills, abilities and experience that the chosen candidate possess. As part of our recruiting process, shortlisted candidates will be asked their salary expectations for this position.

Help us get to know you better by answering our application questions! Your participation is expected as an essential part of our selection process.

NOTE: Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.