Café Supervisor - Daytime Hours

Job Title: Cafe Supervisor - Daytime

Cafe Location: The Eden Cafe at the Orchard, Celbridge, Ireland

Hours: Full-time, 5/7

Reporting to: Café Manager

Overview:

We are seeking an enthusiastic and experienced Café Supervisor to join our busy café, Eden at The Orchard which is open daytime hours, 7 days a week. As the Supervisor, you will be responsible for ensuring the smooth daily operation of the café, delivering excellent customer service, managing staff, and maintaining high standards in food quality and hygiene. The ideal candidate will be customer-focused, have a passion for food and the hospitality industry, demonstrating strong leadership skills.

Key Responsibilities:

Team Leadership: Lead, motivate, and support the café team, ensuring efficient operation during service hours.

Customer Service: Maintain a welcoming atmosphere by providing the best customer experience.

Operational Management: Liaising with our cafe manager in supporting day-to-day operations, including opening and closing procedures, ensuring all areas of the café are ready for service.

Training & Development: Train and mentor new staff, ensuring all team members are knowledgeable about products, health and safety regulations, and service standards.

Quality Control: Ensure the quality and presentation of food and drinks meet the café’s standards and are in line with health and safety regulations.

Health & Safety: Maintain a clean and safe environment, ensuring compliance with all food hygiene and safety regulations (HACCP).

Cash Handling & Till Operations: Ensure correct use of the till and payment systems.

Problem Solving: Address operational issues as they arise, ensuring any disruptions to service are managed effectively.

Requirements:

Experience: 2+ years of experience in a similar role within the hospitality industry, ideally in a café or casual dining setting.

Barista skills: and coffee knowledge

Leadership: Proven ability to lead and motivate a team in a busy environment.

Customer Focus: Strong customer service skills with a passion for delivering a high-quality guest experience.

Communication: Excellent verbal communication skills and the ability to work collaboratively within a team.

Organisational Skills: Ability to manage multiple tasks, prioritise workload, and work efficiently under pressure.

Problem-Solving: Strong decision-making skills and the ability to resolve issues quickly and effectively.

Flexibility: Willingness to work weekends and public holidays, as the café is open 7 days a week.

HACCP: Knowledge of HACCP and food safety standards is essential.

Desirable:

- First Aid training

- Experience using a point-of-sale (POS) system

Benefits:

• Daytime Hours

- Competitive salary based on experience

- Staff discounts on food and beverages— Staff lunch

• Free Parking
• Access to frequent bus routes
• Staff discount opportunities in The Orchard Shop

- Opportunities for career development and progression

- Supportive and friendly working environment

How to Apply:

We’d love to hear from you. Please send your CV and cover letter to humanresources@theorchard.ie

Job Type: Full-time

Benefits:

• Employee discount
• Food allowance
• On-site parking

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Celbridge, CO. Kildare: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you available for weekend work?

Experience:

• Cafe environment: 2 years (required)

Work Location: In person