Certified Pharmacy Technician

Greets customers in a professional manner. Assists pharmacist (under direct supervision) with filling new and refill prescriptions. Processes and enters patient demographic and insurance information into the computer system accurately. Answers and forwards phone messages properly. Orders and restocks inventory and supplies. Maintains perpetual inventory in pharmacy software system. Provides general maintenance of stock area; includes cleaning and dusting shelves, and monitoring expiration dates on inventory. Accurately enters sales into cash register and asks for ID when needed. Accurately prepares daily bank deposit. Flexible schedule. Performs other duties as assigned under the direction of the Pharmacy Manager or Pharmacist.
Essential Duties and Responsibilities

• Knowledge of pharmacy software to process new and refill prescriptions.
• Prepares prescriptions to be checked by Pharmacist by retrieving products from inventory, counting or mixing correct volumes, and applying labels according to supervising Pharmacist's instructions.
• Receiving and maintaining accurate records of Pharmacy inventory and supplies.
• Thorough knowledge of Point-of-Sale cash registers resulting in accurate end-of-day balancing.
• Cleans equipment, shelves, countertops and sinks to maintain a clean working environment.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

High School Diploma or GED required.
Graduate of a pharmacy technician program preferred.
One year of Retail Pharmacy experience is preferred.

Certification and Licensure

Pharmacy Technician Licensure required
Wisconsin Pharmacy Technician Registration application required before the first day of employment.

Skills and Abilities
Computer skills
Good interpersonal skill
Good interpretive/analytical skills for medication dosage calculations, etc.

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to walk; use hands to feel, finger, handle, or grasp items for fine motor skills; reach with hands and arms, and talk/ hear. Must be able to crouch or squat to reach items. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Level of Supervision

Work is performed according to specific procedures and methods, but the incumbent must make minor decisions in order to adapt to routine situations.

Supervises

N/A