Chauffeur

Chauffeur / Valet-Chauffeur

Appenzell, Switzerland

About the Role

The 5 star hotel is seeking a professional Chauffeur / Valet-Chauffeur to support our guest experience across the resort. This is a front-of-house, guest-facing position requiring exceptional service standards, safe driving skills and a polished, welcoming presence.

The ideal candidate brings previous experience in a 4- or 5-star luxury hotel, understands refined guest expectations and represents the warm hospitality of Appenzellerland.

Key ResponsibilitiesGuest Service & Valet Duties

• Welcome guests warmly upon arrival and ensure a seamless first impression.
• Assist with luggage handling, safe storage, accurate labelling and timely delivery to rooms.
• Provide helpful and proactive information about the hotel, the region, routes and local attractions.
• Handle guest vehicles with the utmost care – parking, retrieving and transporting as required.

Chauffeur Duties

• Transport guests safely and discreetly using hotel vehicles.
• Select the fastest and safest routes depending on weather and road conditions.
• Maintain a clean, well-kept fleet and report any damage or technical issues immediately.

Hotel Operations Support

• Keep the arrival area, valet zone and entrances clean, tidy and welcoming.
• Deliver mail, parcels and small items to rooms or internal departments.
• Coordinate with Reception, Concierge and Guest Relations to ensure smooth service flow.

Required Experience

• Minimum 1–2 years’ experience as a Chauffeur, Valet or Driver in a 4- or 5-star hotel or luxury hospitality environment — essential.
• Experience with guest-facing service roles in premium settings.

Skills & Competencies

• Professional appearance and exceptional guest etiquette.
• Strong sense of responsibility, discretion and reliability.
• Excellent communication and interpersonal skills.
• Calm under pressure and confident in challenging weather conditions (mountain driving).

Languages

• German: fluent – required.
• English: good command (B1+) for international guests.
• Additional languages (Italian, French, Spanish) are a plus.

Licences

• Valid Category B driving licence.
• Passenger transport permit (BPT121 / professional licence) is an advantage or willingness to obtain it.

Other Requirements

• EU/EFTA citizenship or valid Swiss work rights.
• Good regional orientation or willingness to quickly learn local routes.

What the hotel Offers

• Work in a beautifully modern alpine resort in the Appenzell region.
• Competitive salary and attractive employee benefits.
• Reduced rates on dining, accommodation and partner hotels.
• A supportive and collaborative team environment.
• Opportunities for growth within a dynamic multi-property hotel group.

Job Type: 100%

Pay: CHF54’600.00 per year

Application Question(s):

• What is your level of German?
• What is your level of English?
• Are you happy working fully onsite in Gonten, Switzerland?
• How many years of experience as a chauffeur for a 4 or 5 star hotel do you have?
• What is your earliest start date?
• Are you an EU or Swiss Citizen?
• Are you happy working fully onsite in the region of St Gallen?

Work Location: In person