Chief Of Staff, Coo

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Chief of Staff must demonstrate exceptional leadership, project management and problem-solving skills to manage cross functional initiatives in support of decision making and managing the day-to day operations of the COO organization.

This role is critical is to facilitate communication and collaboration between the Operations Functional Pillars (Asset Management, Business Operations, Procurement, Real Estate & Data Centers and Q2C) and across Kyndryl.

Key deliverables for the role will focus on driving financial outcomes, organizational capabilities, engagement, and special projects; including tracking high priority initiatives, stand in on meetings, challenging ideas and offering perspective, and engaging with HR across process, engagement, diversity and other organizational strategies.

Global applications with the ability to travel will be considered.

Responsibilities:

• Act as a strategic advisor to the COO and Leadership team

• Lead on special strategic initiatives

• Participate in strategic planning, policy development, and decision-making with the senior leadership team

• Ensure timely and effective completion of projects and initiatives for the COO

• Liaise between COO and other executives, customers, and stakeholders to ensure consistent communication or involvement in decision-making at the proper time

• Create and maintain systems and processes to optimize operations for the COO

• Represent the COO in meetings, by email, and phone calls with internal and external stakeholders

• Support COO in meetings and assuming responsibility for completion of action items.

• Manage calendars and prioritize time and schedule in partnership with the diary administration team

• Maintain accurate confidential files and data records
  

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience :

• Minimum of 5+ years of experience developing and delivering programs.

• Bachelor's degree required.

• Transformative and strategic thinker, who seeks out opportunities and proposes solutions.

• Strong track record of performance and identified as a high potential leader.

• E xperience leading and working with diverse teams

• Experience with systems/tools for reporting, analysis, etc .

• Proficient in Excel, PowerPoint and other office tools

• Fluent in English (written and verbal)

• Ability to travel 20-25% globally as needed.

• The ability to proactively solve problems to meet deadlines in a fast-paced environment.

• Ruthlessly prioritize competing demands. Interpersonal and relationship building skills.

• Ability to read others and react accordingly.

• Track record of organizing and directing teams and project groups.

• Strong collaboration skills.

• Able to influence without direct control and demonstrate developed decision-making capability.

• People and business leadership.

• Project Management and c ollaboration skills.

• Business Operations.

• Excellent written and verbal executive communication skills.

• Discretion and high integrity.

• Strong time management and organizational skills.

• Ability to operate effectively across a global organization.

• Critical thinking and problem-solving.

• Ability to proactively solve problems to meet deadlines in a fast-paced environment.

• Strong with systems/tools for reporting, analysis, etc .

Preferred Skills and Experience:

• Prefer advanced degree.

• Operations and financial acumen preferred.

• Agile and Design thinking experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.