Child And Family Case Worker (Domestic Violence - Informed)

• Part-time opportunity available
• 3 weekdays per week with flexible working arrangements plus 2-3 weekend shifts per calendar month, flexibly rostered
• Hourly rates: $49.28 – $51.51 + Super + Salary packaging + penalty rates for weekend work
• Based in Sydney CBD and Redfern

Sydney Children’s Contact Service (CCS) is a federally-funded provider of centre-based supervised visits and changeovers for young children, facilitating contact with their separated parents and family. The service uses a child and safety-focused, trauma informed, integrated case management model, working with separated families who present with complex needs and high risk.

We’re looking for an experienced child and family DV informed Case Worker who is passionate about supporting families impacted by family separation. While experience in this area is preferred, our supportive and experienced team is eager to help develop a candidate who has casework and/or therapeutic experience in working with children and families impacted by domestic violence, mental health and substance misuse and has a genuine passion for making a positive impact.

What you’ll be doing…

In this role, some of your key responsibilities include:

• Delivering and case managing child-focused, site-based, supervised contact services between children and adult family members, including handling enquiries, conducting thorough intake safety and risk assessments regarding family violence and child protection, orientating new families, supervising contact visits, providing therapeutic case management, advocating for the safety of clients, making referrals and liaising with other services
• Working collaboratively with a multi-disciplinary team, including family dispute resolution practitioners and family law counsellors, to foster and maintain a supportive and constructive work environment
• Maintaining a focus on the safety and wellbeing of clients and their families, underpinned by a solid understanding of child development, child protection, and individual and systemic issues, including Domestic and Family Violence
• Complying with clinical governance frameworks and with policies and procedures, including managing client files, writing case notes, data collection, and responding to family court subpoenas

What you will need…

• Bachelor’s degree in social work, psychology, counselling or related field
• Demonstrated capacity and skills to work with adults and children impacted by relationship breakdown, family separation, family violence, mental health issues, and family law processes
• Demonstrated capacity and skills to provide supervised contact and therapeutic case management of separated families impacted by high conflict and multiple complex issues including family violence, mental health issues and alcohol and drug addiction
• Demonstrated capacity and skills to provide therapeutic interventions and case management within a trauma informed practice model, assessing and responding to the impact of issues including separation, domestic and family violence, mental health, alcohol and other drugs, grief and loss, and child protection
• Demonstrated ability to identify, assess and appropriately respond to client and service related risks, in accordance with organisational policy and legislative requirements
• Demonstrated knowledge of child development and child protection issues
• Demonstrated ability to engage with and support children and young people
• Demonstrated high level verbal and written communication skills, and competence in using client management systems and phone/online modes of service delivery
• Capacity to be flexible and adaptable in response to evolving organisational, legislative and sector priorities and requirements
• Demonstrated ability to appraise and critically reflect on clinical work and participate in clinical supervision
• Demonstrated experience and skills in working with Cultural and Linguistically Diverse Communities (CALD) and with Aboriginal and Torres Strait Islander Communities
• Capacity and willingness to work shifts as a Contact Worker on a flexible weekend roster.

What our Benefits include…

• Professional Growth: Tailored professional development opportunities to support your career ambitions
• Work-Life Balance: Embrace flexibility and align your work and your life to enable you to thrive in a Family Inclusive accredited organisation
• Tax Savings: Maximise your income with generous salary packaging, reducing your tax and increasing your take-home pay
• Generous Leave: Above-award annual and personal/carers leave, extended parental leave, and additional leave for celebration and graduation day
• Inclusive: Join a friendly and supportive organisation that values your contributions and voice
• Wellbeing: Free access to a premium mindfulness app, EAP counselling, yearly flu vaccinations, and a variety of wellbeing activities to make your workday more enjoyable
  
  

Choose a workplace that cares about your growth, happiness, and overall well-being. Join us today!

To be considered for the role, please provide your resume and a cover letter. In your cover letter specifically address how your skills, knowledge and experience meet the requirements (Position Description Selection Criteria) of the role. The position description is attached to this advertisement.
Applications for this position close on 22nd May 2025. Please submit your application as soon as possible as shortlisting and interviewing for this position will commence immediately.

Need More Information? Please contact Deb– Practice Manager at ccs@catholiccare.org.

Who are we and what we do…

People are at the core of everything we do: from supporting and enhancing the wellbeing of our clients to the nurturing and development of our staff and their career aspirations.
CatholicCare Sydney is a leading not-for-profit agency supporting people from all walks of life. We’re an organisation that promotes diversity and inclusion and commits to the growth and wellbeing of our staff, empowering them to make a positive change to the community. CatholicCare is the official social services agency of the Catholic Archdiocese of Sydney and a certified Family Friendly Organisation.

We welcome applications from individuals of all ages, nationalities, abilities, and cultures, including Aboriginal and Torres Strait Islander Peoples, member of the LGBTQI+ community, and people living with disabilities.

At CatholicCare, we believe vaccination to be the best way to keep our people and our communities safe from Covid-19. We require all employees, volunteers and students to be fully vaccinated against Covid-19 as a condition of engagement.

CatholicCare requires the preferred applicant to undertake a National Criminal History Record Check prior to employment, and for some roles, a Working with Children Check and/or NDIS Worker Screening Check may be required.