Clinic Manager/Scheduler

The Company

Goldfinch Neurobehavioral Services, LLC is a thriving pediatric mental health clinic. We provide neuropsychological evaluations for children and are dedicated to having a meaningful impact on the lives of our patients. We strive to achieve this by providing a supportive atmosphere that gives families and individuals the tools they need to establish stability and a strong sense of direction in their lives. Goldfinch Neurobehavioral Services, LLC is located in Eden Prairie, Minnesota approximately 15 miles south/southwest of downtown Minneapolis and St. Paul.

The Position

We are currently in search of an energetic, driven individual who can assist us with day-to-day operations. This is a full-time, exempt position.

Responsibilities & Duties:

Operations

· Complete patient insurance verifications

· Alert clinicians to necessary prior authorizations

· Submit prior authorizations and communicate outcomes to clinicians

· Collect/process payments

· Order office supplies

· Assist with light cleaning and tidying

· Monitor vendor services

· Coordinate with support team to address payroll, information technology needs

· Send, receive, and distribute correspondence as directed

· Resolve issues with Electronic Medical Record as they arise

Patient Care

· Provide a neat, warm, and professional first impression to all clinic visitors

· Answer phones

· Schedule patients

· Prepare new patient paperwork

· Produce cost estimates for patients

· Schedule interpreters for patient appointments as needed

· Check clients in for appointments

· Provide general customer service to support patients as needed

· Handle sensitive, confidential information

Personnel

· Maintain clinic schedules as requested

· Assist with on-boarding of new staff

· Manage coordination of team events to ensure strong team morale

Marketing

· Maintain relationships with referral sources

· Disseminate marketing materials

· Identify and coordinate development of new community relationships

Other

· Other duties as assigned by Clinic Director

Education & Experience Requirements

• Four-year college degree ideally in business, healthcare administration, or a related field
• Excellent verbal, written and interpersonal communication skills
• Extensive knowledge of office processes and experience with office equipment
• Proficiency with all Microsoft Office software
• Strong attention to detail
• Professional, personable image
• Stable work history
• Experience in mental health clinic preferred

Mental & Physical Requirements

- Ability to multitask and manage various projects in an organized fashion

- Ability to work in a fast-paced environment

- Ability to problem-solve independently, seek direction appropriately, and perform well under pressure

- Ability to self-motivate and work independently

-Trustworthiness in handling sensitive information (preference given to candidates with HIPAA compliance knowledge and training

-Ability to sit for long periods of time

-Ability to travel to local referral sources occasionally

-Positive attitude with strong team-player mentality

Job Type: Full-time

Benefits:

• Paid Time Off
• SIMPLE IRA Plan with Company Match

Schedule:

• Monday to Friday
• 8:00am-5:00pm

Education:

• Bachelor's (Required)

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

To Apply

To apply for this position, email your cover letter and resume to the attention of Dr. Pleiss. Application materials will be accepted and reviewed in the order submitted, and the position is open until filled. Incomplete materials will not be accepted.

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Free parking
• Paid sick time
• Paid time off
• Retirement plan

Work Location: In person