Collection Associate

The Collection Associate is responsible for managing and collecting overdue Accounts Receivable balances. This role involves identifying overdue accounts, contacting clients, negotiating payment terms, and resolving discrepancies in payment records. The successful candidate will have excellent communication skills, strong attention to detail, and the ability to work independently while ensuring timely collections.

Duties and Responsibilities

AR Confirmation:

-Conduct reviews and confirmation of prior outstanding Accounts Receivable balances.

-Communicate with clients to confirm outstanding balances, ensuring accuracy and resolving discrepancies.

-Maintain a systematic approach to AR confirmation to meet established timelines.

Reconciliation:

-Perform periodic reconciliation of 2022 and prior outstanding AR records to ensure accuracy and completeness.

-Investigate and resolve variances between AR records and customer accounts.

-Collaborate with internal teams to address and rectify reconciliation discrepancies.

-Retrieve and verify invoices that match the client's request, ensuring accuracy and consistency with the company's 2022 and prior AR records

Documentation and Reporting:

-Maintain detailed records of AR confirmation and reconciliation activities.

-Generate reports summarizing AR status, variances, and resolution actions.

Provide regular updates to the management team on the status of 2022 and prior AR accounts.

Relationship Management:

-Cultivate positive relationships with clients to facilitate smooth AR confirmation processes.

-Collaborate with internal and external stakeholders to address issues and improve AR processes.

Background and Qualifications

• Proven experience as a Collection Associate or in a similar role.
• Strong understanding of billing and collections processes.
• Strong communication and interpersonal skills.
• Detail-oriented and strong organizational skills.
• Proficient in using accounting software (NetSuite is a plus)
• Ability to analyze and interpret financial data related to accounts receivable

Work Conditions

Project-based for 12 months

8-hour work days, Monday through Friday

Assigned in Greenfield District, Mandaluyong City

Occasional evening and/or weekend work may be required as job duties demand

Job Type: Full-time

Pay: From Php21,000.00 per month

Benefits:

• Company Christmas gift
• Employee discount
• Paid training
• Promotion to permanent employee
• Staff meals provided

Schedule:

• 8 hour shift
• Day shift

Supplemental Pay:

• 13th month salary
• Overtime pay

Work Location: In person