Collections Specialist

Collection Specialist

Immediate Employment

• Pay range from $27.00 - $32.00 hourly
• Full-Time Non-Exempt Position
• Reporting location: Pleasanton CA
• Must reside in the Bay Area
• In branch position
• Reports to the Program Manager

About the Company

Pyro-Comm Systems was founded in Huntington Beach, CA in 1980 by Michael Donahue and quickly became one
of the premier fire alarm companies in Southern California. The company’s focus was providing quality installations
and service to contractors, end-users, and property managers. Many of the employees have more than 20 years of
service with Pyro-Comm Systems. In 1996, Pyro-Comm Systems opened their second office in Carlsbad, CA to
support clients throughout the greater San Diego area. In 2010, Pyro-Comm Systems opened a third office in the
San Francisco Bay area in order to support clients throughout Northern California.

Today, Pyro-Comm Systems has ample staff throughout three offices and has annual revenues in excess of 20
million dollars from installations/ services over the past 5 years.

Pyro-Comm Systems has been involved in the design, engineering, and installation phases of Fire/Life Safety,
Healthcare Communications, Security Intrusion, Voice & Data, CCTV and Access Control Systems on thousands of
projects with Owners, Engineers, Developers and General Contractors. From design, engineering and code
consulting, Pyro-Comm Systems provides “value added” services to Professional Engineers & amp; Architects,
Developers, Contractors, and End Users.

About the Job

• This position reports to the Accounting Manager.
• The Accounts Receivable Specialist will be responsible for managing delinquent accounts and resolving past due balances, prior experience in construction industry preferred.
• Make and track regular collection calls and/or emails on delinquent accounts, based on payment terms.
• Must be organized and efficient, and able to provide status updates.
• Meet daily and weekly collection goals, as specified by Manager.
• Monitor accounts for potential write-offs and make recommendations (with support) for Third Party Collections and/or Legal action.
• Place delinquent accounts on Credit hold and release holds in accordance with Company policy.
• Assist the manager with other Analysis and ad-hoc projects as required.
• Good Attendance and Punctuality, with ability to work overtime if needed.

Experience and Education

• Minimum of 1 to 5 years related experience in business-to-business collections.
• High School Diploma or GED required.
• Professional demeanor, able to interact with others with tact and respect.
  
• Strong oral and written communication skills.
  
• Ability to negotiate and settle payment disputes while maintaining the business relationship.
  
• Basic Microsoft Excel and Word skills, in addition to use of Outlook.
  
• Ability to learn quickly and adapt to different Computer systems.

Physical and Environmental Demands

• Sitting – Constantly (6-8 hours/daily)
• Standing- Occasionally (0-3 hours/daily
  
• Walking - Occasionally (0-3 hours/daily)
• Bending (Neck and Waist) – Occasionally (0-3 hours/daily)
• Twisting (Neck and Waist) – Occasionally (0-3 hours/daily)
• Lifting 0-10 Lbs. – Occasionally (0-3 hours/daily)
• Carrying 0-10 Lbs. – Occasionally (0-3 hours/daily)

Benefits include:

• Medical, Dental, Vision and Life, insurance plans – employee contributions required
• Basic Life/AD&D Insurance and Long-Term Disability Insurance – covered by the employer
• Discounted AFLAC is available at the employee's expense
• 401K Retirement plan
• Vacation days, dependent on the position
• CA Paid Sick Leave earned at the rate per CA state law requirements
• Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and the day after, Christmas Day

Pyro-Comm Systems, Inc. is an equal opportunity employer. All qualified candidates will be considered regardless of race, color, religion, national origin, sex, genetic information, age, disability, or veteran status.