Commercial Manager Contracts

It starts with YES!

Optus takes charge of its future by embracing new technology and innovation, embodying a challenger brand.

Manage customer contracts for the Wholesale division, providing support to the Optus Wholesale team.

Key Responsibilities include:
Contract governance, negotiation, and drafting: Implementing and continually improving the Contract Governance Process which tracks contracts through end-to-end from contract draft request to post-signatory storage. Ensuring all governance processes are followed before contracts are signed by relevant internal teams and Commercial Directors/leaders.

Legal support: Working closely with the Legal team, the Commercial Contracts Manager provides the first level of legal support to the Optus Wholesale team.

Credit and risk control and dispute management: Ensuring commercial contracts minimize Optus’ exposure to operational, legal, financial, and credit risks. Preparing documentation relating to the settlement of commercial disputes with customers.

Contract management: Negotiating and drafting all customer contracts, including service notifications, variation agreements, promotion letters, and termination agreements. Drafting and negotiating contracts to align with the applicable Sale Contracts Policy.

Regulatory engagement: Collaborating with Optus regulatory on key regulatory issues affecting Optus involving strategic, operational, and technical issues.

Leadership: Being a trusted advisor and partner to the Optus Wholesale team.

Your skills to pay the bills

Legal drafting experience and preferably a legal academic background

Extensive years of relevant work experience in contract drafting, negotiation, legal, and compliance

Proven attention to detail, excellent communication, and problem-solving skills

Ability to meet deadlines with minimal supervision or assistance

Foundational knowledge of the industry and business insight

Contract negotiation experience in a matrix environment

Understanding of telecommunications operations and/or a wholesale environment is desirable

Perks we love at Optus

3 days in the office, 2 days remote – with flexible hours to suit!

Inclusive paid parental leave, up to 16 weeks for the primary caregiver

All Optus colleagues have access to resources, webinars, and support via the ‘Parents at Work portal’

Own your own growth by accessing an extensive online and facilitator-led learning catalogue

Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office

Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email

AccessibleRecruitment@optus.com.au

or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.