Community & Sales Coordinator

Job Title: Community & Sales Coordinator
Location: United Boxing Club – Toronto, ON (In-Person)

About the Role:
United Boxing Club is growing — and we’re looking for someone who can help lead the front lines and wants to contribute to a growing community. This is more than a desk job. As our Community & Sales Coordinator, you’ll help deliver exceptional member experiences while driving membership growth through thoughtful conversations, relationship-building, and organized execution of our club systems and SOPs.

This requires to be a team player with strong communication, organizational and interpersonal skills and ideal for someone who:

• Understands customer service is the brand
• Has real sales experience (not pushy, just persuasive)
• Loves fitness, boxing culture, and building relationships
• Takes pride in keeping things organized and running smoothly

Core Responsibilities:

• Greet and support clients in person, via email, and SMS (using Podium)
• Schedule classes, private sessions, and manage coach availability
• Process payments, cancellations, and resolve issues using Glofox
• Understand and implement our SOPs for lead follow-up and onboarding
• Sell memberships and training programs through authentic connection
• Maintain a clean, efficient, and welcoming front-desk environment
• Track leads, inquiries, and support marketing activations or events

Requirements:

• 2+ years experience in sales, front-desk, or client services
• Strong verbal & written communication
• Comfortable with G-Suite, CRM platforms, and POS systems
• Bonus: boxing/fitness studio or boutique gym experience
• Must be available evenings and weekends
• Organized, proactive, and good with people under pressure

Perks:

• Hourly + sales commissions
• Free UBC membership
• Growth opportunity into management
• Team perks, merch discounts, and role in events

Expected Hours: 15–40/week

Application Deadline: April 22, 2025

Must be available evenings and weekends.

Job Types: Full-time, Part-time

Pay: $20.00-$25.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Application question(s):

• Insert social media handle:

Experience:

• Customer service: 2 years (required)
• Sales: 2 years (required)

Work Location: In person

Application deadline: 2025-04-22