Contracts Control Specialist

Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn’t have imagined - and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job!

Are you someone who thrives in a fast-paced environment, ensuring smooth contract operations and delivering operational excellence? Do you have a passion for process improvement and driving efficiency, including leveraging the power of AI? Teamwork is important at Apple, every single day you will connect with and be supported by your peers and colleagues at one of the most diverse and inclusive companies in the world. As an individual contributor, you will play a key role in our continued success, contributing directly to your function. We support and promote career development throughout the organization, offering an exciting career with many opportunities to enable you perfect your existing skills and acquire new ones.

Description
This role is part of the Contracts Control Team, a critical function responsible for ensuring Apple's contractual communications are in compliance with governance policies and executed efficiently. The team plays a vital role in risk management, data integrity, and contract lifecycle management, directly supporting sales velocity and business operations across EMEIA. You will become a member of the wider Legal team at Apple. We are looking for a highly organized and proactive individual with the capacity to deliver consistent results within tight deadlines, demonstrate excellent verbal and written communication, and be proficient in change management.

You will work closely with various teams within the legal organisation including EMEIA Sales Contract Management (ESCM), Corporate Legal, AMP, ApplePay and teams across AppleCare, GBS Finance, Apple Operations Ltd. and Apple Operations International Ltd. This breadth of cross-business unit coverage ensures each entity receives timely, quality support for their contractual needs.

You will be at the heart of ensuring contracts are managed effectively, contributing directly to the success of our sales initiatives. You will also explore opportunities to implement AI-driven solutions to streamline and optimise contract processes. This role requires someone who can manage multiple tasks simultaneously, communicate effectively with cross-functional teams, contribute to a culture of continuous improvement, and embrace the potential of AI to transform contract operations.
","responsibilities":"Ensure contracts and contractual communications are fully aligned with Apple's policies and have been routed through the appropriate approval process, safeguarding the company's interests and reducing exposure to potential liabilities.
Handle critical and confidential information with the highest level of discretion and security.
Approve and implement multiple types of communications including reseller agreements, program authorisations, renewals and terminations across multiple lines of business, products, and legal entities.
Maintain operational continuity through rigorous compliance checks and data integrity processes, preventing operational bottlenecks and ensuring business resilience.
Ensure that all contract record retention requirements are adhered to, and that filing/storage processes facilitate efficient retrieval and audit readiness.
Meet contract SLAs consistently, working diligently on all contractual requests to support sales and prevent delays to critical commercial activities.
Proactively identify and mitigate contractual risks through thorough review and control processes.
Review current processes, seek out opportunities for efficiencies and drive continual improvement to support increasing business demands.
Represent the team in various projects, working closely with business partners across multiple teams to ensure sustained, quality support.
Support the quarterly metrics process and communicate key trends, compliance insights, and business updates to senior management.

Preferred Qualifications
A strategic problem solver with a strong risk management mindset, ensuring excellent tactical execution within the team.
Exceptional attention to detail, passionate about data quality, accuracy, and compliance integrity.
Excellent verbal and written communication skills with the ability to articulate complex compliance requirements.
Ability to build effective relationships cross-functionally across multiple business units.
A strong team player with great influencing skills at all levels.
Ability to manage competing priorities across diverse business needs while maintaining service quality.
Proven ability to provide insights for improvement and lead initiatives to drive operational efficiency and process excellence.

Minimum Qualifications
3rd level degree
A post graduate qualification or related practical experience
Fluency in English essential","internalDetails":null,"eeoContent":null