Credit Manager

Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: Hybrid (open to at least 2x a week in the office)

Work schedule: 3PM to 11PM Manila time, but should be flexible to 9PM to 5AM Manila time

Pay range: Php 71,000 to Php 97,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for a Credit Manager to join our Global Credit Team. In this role, you will lead credit and collections for Regular accounts. You will bring together two existing teams and help them work as one strong, motivated unit across both local and international locations. You will also work with other teams to improve our finance systems and processes. A key part of this role is making sure we follow all legal, audit, and company standards while maintaining good relationships with others inside and outside the business.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as a Credit Manager?

As a Credit Manager, you will play a critical role in driving the company's financial success by managing credit and collections performance against key metrics. It ensures responsible customer sales and maximises cash flow. The position holds significant responsibility, managing high volume, Regular accounts.

Your responsibilities will include:

• Guiding, mentoring, and developing the Regular accounts team, including recruitment, training, and performance management.
• Evaluating credit risk, enforcing credit limits and payment terms, and resolving disputes end-to-end.
• Building strong relationships with Sales and Operations to deliver tailored, customer-focused service.
• Monitoring aged debt, collections performance, and KPIs, and providing accurate, timely reporting.
• Approving credit decisions up to £100k and escalating complex or high-risk cases to senior finance leaders.
• Identifying and implementing improvements to credit control processes to support finance transformation.

What makes you the ideal candidate for this role?

The following will help you be an ideal candidate for this post:

• A degree or CICM/AAT Level 4 qualification (or similar)
• At least 5 years' experience in global credit management, working with complex and high-volume accounts
• Strong analytical skills with the ability to assess financial statements, credit reports, and identify risk trends.
• Excellent communicator and relationship-builder across all levels and cultures.
• Highly organised, detail-oriented, and adaptable, with strong Excel skills and working knowledge of SAP.
• Proactive, resilient, and solutions-focused, with a track record of sound decision-making under pressure.

If you're passionate about balancing financial risk with customer relationships through credit control and have the desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners, we invite you to pursue your potential with us.

The deadline of application submission is on August 15th, 2025, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.