Csr - Customer Service Representative (Banking Account)

Responsibilities:

• Answer customer inquiries and provide customers with account information
• Perform account transactions including accepting loan applications, opening accounts, and processing transfers, withdrawals and deposits
• Maintain service standards for quality customer service, turnaround time, accuracy and follow up
• Cross sell loan and deposit products and other services to new and existing customers
• Promote use of self-service functions such as online and mobile banking
• Provide input to management on workflow issues, patterns and improvements

Qualifications:

• At least 2yrs BPO experience handling Banking/Financial account
• Completed at least 2nd yr college, no back subjects
• Willing to work onsite
• Night Shift

Job Type: Full-time

Pay: Php35,000.00 - Php40,000.00 per month

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Notice Period:
• Do you have your TOR/Diploma ready?
• Current and Expected Salary:

Education:

• Junior High School (Preferred)

Work Location: In person