Customer Care Specialist
Posted on Nov. 28, 2024 by wesearch
- Taguig, Philippines
- $180035.0 - $227964.0
- Full Time

Job Qualification:
- Fresh Graduates in any course/SHS Graduate/undergraduate studies for two years.
- Computer literate can work with MS Office (Word, Excel, etc.)
- Good communication skills (English; written and verbal)
- Willing to be assigned on shifting schedules (day, mid, and night) i.e. 8am to 5pm, 8pm to 5am, 9pm to 6am, 1am to 10am, 6am to 3pm, 2pm to 11pm.
- Willing to work on-site in BGC, Taguig.
Job Description:
- Provide prompt and efficient customer support through multiple channels (phone, email) while maintaining a high level of professionalism.
- Address customer issues and complaints, resolving them efficiently while ensuring customer satisfaction.
- Guide customers in account setup, updates, and troubleshooting account-related issues.
- Maintain deep product knowledge to be able to assist customers.
- Keep records of customer interactions, including inquiries, complaints, comments, and actions taken, in the client’s system.
- Ensure continuous end-to-end support to deliver seamless and satisfying customer experience.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php17,000.00 per month
Benefits:
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Shift system
Supplemental Pay:
- Overtime pay
Advertised until:
Dec. 28, 2024
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