Customer Service Representative-Body Shop

Lake Chevrolet is looking for a Customer Service Representative to join the Collision Center team!

• Are you a strong communicator who is detailed oriented?
• Do you enjoy a fast-paced, friendly work environment?
• Are you quality conscious and self-motivated?
• Do you enjoy working with customers?

• Greet our customers as they enter our Collision Repair Facilty
• Respond to email inquiries and answer incoming customer calls
• Prepare & present estimates to our customers insurance agent
• Verify and check on the timeliness and accuracy of the necessary parts
• Provide updates and information to insurance agents and our customers on their vehicle repairs and claims process
• Manage our on-site rental & loaner vehicles for our Collision Center customers
• Process payments and policy deductibles
• Following up with customer after their repairs have been completed to ensure their satisfaction
• Maintaining existing relationships with insurance companies
• Establishing relationships with new insurance companies and agent