Customer Service Representative (Travel Account)

Job Responsibilities and Tasks:

• Respond promptly to customer inquiries via phone, email, and live chat.
• Deliver accurate information about products, services, and company policies.
• Resolve customer concerns and escalate issues to appropriate departments when necessary.
• Assist with troubleshooting common issues and follow up to ensure resolution.
• Identify customer needs and provide proactive solutions to improve their experience.
• Collaborate with team members to share insights and develop better processes.

Qualifications:

• At least 2nd yr Undergrad
• 1 years BPO Experience
• Willing to work onsite

Job Type: Full-time

Pay: Up to Php32,000.00 per month

Benefits:

• Health insurance

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Email Address:
• Notice Period:
• Current and Expected Salary:

Education:

• Junior High School (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Work Location: In person