Customer Success Manager (B2b Account Management | Tenable)

Job Title:

Customer Success Manager (B2B Account Management | Tenable)

Location: Fort Bonifacio, Taguig

Work Setup: Hybrid (3 days onsite, 2 days WFH)

Schedule: Monday to Friday (Weekends Off)

Start Date: March 30, 2026

Compensation & Benefits:

• Basic Salary: PHP 45,000
• Allowance: PHP 5,000 (3K allowance + 2K performance incentive)
• Sign-On Bonus: PHP 60,000 – 100,000
• HMO + Life Insurance

Role Overview:

We are hiring a Customer Success Manager with strong B2B Account Management experience to drive customer adoption, retention, and long-term value. You will act as a strategic partner to clients, ensuring they maximize the benefits of the platform while proactively managing risks such as churn and dissatisfaction.

Key Responsibilities:

• Manage B2B client accounts and build long-term relationships
• Drive product adoption and usage across customer organizations
• Conduct quarterly and annual business reviews
• Identify and mitigate churn and downsell risks
• Collaborate with cross-functional teams (Sales, Product, Support, Engineering)
• Align customer needs with internal solutions and enablement resources
• Deliver insights and customer feedback to improve offerings

Mandatory Qualifications (Non-Negotiable):

• Bachelor’s Degree (Business, Marketing, IT, Computer Science, or related)
• 1–2 years B2B Account Management experience (MANDATORY)
• Strong communication and client-facing skills
• Willing to work hybrid in BGC

Job Type: Full-time

Pay: Up to Php45,000.00 per month

Application Question(s):

• What is your last drawn salary
• What is your highest educational attainment
• years of B2B Account Management experience?
• Have you directly managed client accounts (not just customer service or support)?
• What is your total years of experience in Account Management?
• Have you worked for any of the following companies: RingCentral, Avaya, or Cisco?

Work Location: On the road