Customer Support Representative

• Monitoring of web tracking system (Standard, Corporate & Basic).
• Managing and assisting client concerns via email, phone calls & live agent.
• Updating of record in Pipedrive.
• Replenishment of client web tracking platform.
• Sending of the client(s) web platform access.
• Assisting technician installation logs.
• Other tasks assigned by the supervisor.

Qualifications

• Customer Support, Customer Satisfaction, and Communication skills
• Customer Service and Troubleshooting abilities
• Excellent interpersonal skills
• Ability to work well in a team
• Previous experience in customer support or related field is a plus

Job Type: Full-time

Pay: Php18,000.00 - Php21,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Opportunities for promotion
• Paid training
• Pay raise

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Education:

• Senior High School (Preferred)

Experience:

• Customer Support Representative: 1 year (Preferred)

Language:

• English (Preferred)