Customer Support Representative (Csr)

Spokane Promotions is expanding in the Spokane area and actively hiring Customer Support Representative to join our growing sales and client support team. As a Customer Support Representative, you’ll be the face of our wireless campaigns, working directly with customers to provide product guidance, process service requests, and support account activity. Every day is an opportunity to build trust, create positive experiences, and contribute to overall business growth.

Whether you're assisting with plan enrollments, helping customers upgrade services, or troubleshooting basic issues, you’ll be at the heart of our customer-first approach. We offer a full-time schedule, hands-on training, and uncapped commission opportunities designed to help you thrive.

Customer Support Representative Responsibilities:

• Deliver face-to-face customer support for wireless services and promotions
• Assist with account setup, product activations, upgrades, and service changes
• Explain wireless options clearly and help customers find the right plan
• Manage and document customer interactions, updates, and follow-ups
• Contribute to daily and weekly sales goals through consistent outreach
• Represent Spokane Promotions and our telecom brand partners in campaign zones
• Work closely with the sales team to ensure client satisfaction and retention

At Spokane Promotions, we believe in developing talent from within. This entry-level Customer Support Representative role is more than just customer service — it's a launchpad into sales, account management, and business leadership. You’ll receive hands-on training, work with a team that values growth, and have the chance to make a meaningful impact from day one. We’re looking for candidates who are ready to learn fast, communicate clearly, and deliver real value to every customer interaction.

What We Look For in a Customer Support Representative:

• Strong communication and customer service skills
• Interest in sales, marketing, or telecommunications
• Ability to manage customer needs and follow up with professionalism
• Team-oriented attitude with a personal drive to hit goals
• Reliable and ready for full-time availability
• No experience required – we provide hands-on training
• Background in retail, client support, or business is a plus

What You’ll Gain:

• Full-time role with weekly pay
• Training in sales, account management, and customer retention
• Career growth in business development, team leadership, and more
• A supportive environment built on communication, performance, and growth

Job Type: Full-time

Pay: $865.00 - $1,125.00 per week

Shift:

• 8 hour shift
• Day shift

Work Location: In person