Data Support /Underwriter Support Specialist
Posted on Dec. 17, 2025 by Thurston Software Solutions, Inc.
- San Juan, Philippines
- N/A
- Full Time
DUTIES AND RESPONSIBILITIES:
- Combination of data entry, research, and administrative support duties.
- Ensure all customers/clients receive the highest level of service by answering inquiries and resolving issues, primarily through email and Monday Boards.
- Respond to basic inquiries from Brokers, agents, and customers/clients concerning a policy status or billing error.
- Ensures that all relevant requests are promptly addressed and accurate information is effectively communicated to the client.
- Ensuring the accuracy of all updates made to client payment information, billing plans, effective date changes, and endorsement requests through both backend and frontend systems.
JOB QUALIFICATIONS:
- Bachelor’s or College degree.
- IT graduates or any related computer courses is an advantage.
- Critical decision-making Skills
- Good communication skills both written and verbal.
- Attention to detail.
- Willing to work night shift and on-site at F. Blumentritt St. Brgy Batis, San Juan City, NCR.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php20,000.00 - Php25,000.00 per month
Benefits:
- Additional leave
- Company events
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Ability to commute/relocate:
- San Juan: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Location:
- San Juan (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
Advertised until:
Jan. 16, 2026
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