De029121-Procure To Pay Operations Manager

--ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

PROJECT NAME: Project G
POSITION TITLE: Procure to Pay Operations Manager
WORK SETUP: Return to Office

OVERALL PURPOSE:
Works closely with the SDL in providing & developing leadership and direction to all staff associated with the implementation of accounting services particularly in general accounting.

RESPONSIBILITIES:
Production Supervision and Support

• Coordinates individual and team work assignments
• Monitors workload balancing
• Supports high quality work through a positive environment
• Monitors team members performance with the focus on improvement

Service Level Agreements and Performance Metrics

• Ensures individual and team service levels are met or exceeded
• Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
• Front line contact for questions or issues surrounding service levels

Quality

• Participates in providing feedback to the Quality team for improvement suggestions
• Works with auditing resources on individual and team error trends
• Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends

Performance Management

• Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
• Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards

OTHERS:
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Project/Team Location: Client Site - Non-Accenture Facility

SKILL AND QUALIFICATIONS:

• At least 8 years relevant work experience in PTP and minimum 5 years supervisory (Source to Pay - Core Finance / Spend Management)
• College Graduates