Dental Office Administrator

Come join our Family treating Families. Our multi-generational office of Orthodontic and Pediatric Dental Specialists is seeking an Experienced Dental Receptionist for a Full-Time position (no students, sorry). This is an excellent opportunity for someone seeking a long-term stable career in the dental field, growing with our practice for life.

Job duties include:

• Greeting patients, answering phone calls
• Scheduling patient appointments and managing doctor's schedules
• Processing payments and insurance claims, assisting with billing inquiries
• Creating and maintaining digital patient records
• Clearly reviewing and completing paperwork and contracts with patients
• Coordinating orders with lab vendors and other suppliers

The ideal candidate will:

• Be open, friendly, mature and professional in dealing with children, parents, grandparents, and patients of all ages
• Be a motivated self-starter and independent problem-solver, working collaboratively with doctors and other dental staff
• Have excellent time management and multi-tasking skills in a fast-paced environment
• Have 1+ years of dental reception experience in Canada; bonus for experience in a specialist or orthodontic office, and knowledge of ClearDent and Dolphin software a plus
• Be fully fluent in English; working knowledge of spoken Chinese / Mandarin a plus
• Be open to a flexible schedule, including working on Saturdays

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Benefits:

• Company events
• Dental care
• Paid time off

Education:

• Bachelor's Degree (preferred)

Experience:

• Dental Receptionist in Canada: 1 year (required)

Language:

• Mandarin (preferred)

Work Location: In person