Dental Office Patient Care Coordinator (Front Desk)

Overview

As our practice continues to grow, we are expanding our front desk team and seeking an experienced, reliable, and patient-focused Dental Office Patient Care Coordinator to support daily operations and deliver an exceptional patient experience.

This key role ensures smooth front office workflows, efficient scheduling, and high-quality patient service. The ideal candidate brings strong dental administrative experience, professionalism, and a commitment to outstanding customer care. We are looking for a dependable, team-oriented individual who takes pride in maintaining a welcoming and well-organized practice environment.

If you are passionate about patient care and enjoy working in a collaborative dental setting, we would love to meet you.

Key Responsibilities

• Welcome patients and visitors in a warm, professional, and courteous manner
• Manage incoming phone calls, text messages, and emails promptly and efficiently
• Schedule, confirm, and coordinate patient appointments accurately
• Verify insurance benefits and assist patients with billing or insurance questions
• Maintain a clean, organized, and inviting reception and front office area
• Provide administrative and operational support to clinical and management teams as needed

Qualifications

• Proven experience as a Dental Front Desk Receptionist, Patient Care Coordinator, or similar role
• Strong knowledge of dental office procedures and patient coordination
• Proficiency with office equipment, phone systems, and dental practice management software
• Excellent communication and interpersonal skills with a patient-centered approach
• Ability to multitask, stay organized, and prioritize duties in a fast-paced environment
• Reliable, professional, and team-oriented attitude

Office Hours

• Monday: 10:00 AM – 6:00 PM
• Tuesday: 10:00 AM – 7:00 PM
• Wednesday: 10:00 AM – 6:00 PM
• Thursday: 10:00 AM – 7:00 PM
• Friday: 10:00 AM – 6:00 PM

Job Types: Full-time, Part-time

Pay: $27.00 - $37.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program

Work Location: In person